ResourcesHelp, developer docs and what shipped.

The help center, guides, the API and product updates, written by the people who build Cademy.

Guides

Running a training business, written down.

01course scheduling

Training Scheduling: How to Plan Course Dates, Trainers and Rooms Without Clashes

How a training provider builds a schedule that fills: how many dates to run, when to publish them, and how to keep trainers and rooms free of clashes.

Guidecademy.io/blog
02course business

Run or Cancel? How to Decide Whether a Course Date Goes Ahead

How a training provider decides whether a half-full course date runs: the break-even number, the decision date, and moving learners instead of refunding.

Guidecademy.io/blog
03course payments

Course Deposits and Installments: How to Set Them Up and What Your Policy Should Say

How a training provider sets course deposits and payment plans: how much to take, when the balance is due, the rules on credit and what terms must say.

Guidecademy.io/blog
04training needs analysis

Training Needs Analysis: A Provider's Guide to Scoping Client Training

How a training provider runs a needs analysis for a client: what to ask, which data to request, when training is not the answer, and what to hand back.

Guidecademy.io/blog
05training evaluation

How to Evaluate Training: A Provider's Guide to Kirkpatrick

What a training provider can measure itself, what needs the client, and how to report it back. The Kirkpatrick model applied to courses you sell.

Guidecademy.io/blog
06operations

The Training Admin Audit: Where Your Team's Hours Go, from Inquiry to Certificate

Follow real bookings from inquiry to certificate, count every manual touch, price the hours and fix them in order. A method for providers with a team.

Guidecademy.io/blog

All guides on the blog.

What’s new

Shipped recently.

🧩 Track SCORM Progress and ScoresProduct Updates

See how far learners got in a SCORM package and who may need a follow-up.

🖨️ Print Course Results and AnswersProduct Updates

Keep quiz answers, attendance and progress together in one learner PDF.

🎓 All Course Certificates in Learner AccountsCertificates

Learners and bookers can choose each certificate issued for a course.

📚 Keep Online Progress When Changing Course DatesProduct Updates

Move learners to another date without losing their completed online work.

📅 More Control Over Certificate DatesProduct Updates

More date options when issuing certificates, plus corrections afterwards.

✍️ Collect Signatures on FormsProduct Updates

Let people draw or type a signature on forms and inside lessons.

API and developers

Everything on the record, available to your own systems.

A REST API, webhooks, website embeds, and Zapier for everything without a developer.

  • REST API at api.cademy.io, on Teams and Enterprise
  • Webhooks for courses, course dates, contacts, registrations and orders
  • Embeds: your course list, one course, or a form
  • SCORM import on Teams, single sign-on on Enterprise
APIWebhooks
# upcoming course dates
GET https://api.cademy.io/courses/dates
Authorization: Bearer <token>

# webhook events you can subscribe to
course.created · .updated · .deleted
course_date.created · .updated · .deleted
contact.created · .updated · .deleted
registration.created · .cancelled
order.created · .updated
Stuck?

Ask a person.

Support is the team that builds the product, not a queue.

Chat in the app

The bubble in the corner of every screen. A person, not by a queue.

Email

support@cademy.io for existing customers. hi@cademy.io for everything else.