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7 July 2025 · Product Updates

👤 Clearer “No booking/order found” feedback page for learners

Students often log in with the wrong email - like their personal instead of work

👤 Clearer “No booking/order found” feedback page for learners

Students often log in with the wrong email - like their personal instead of work email, or a mistyped address - and can’t see their course. They usually contact the course provider, who then contacts us. Now, the login page clearly shows:

The email they’re currently logged in with

A message explaining no bookings were found for that email

A clearer button: “Log in with a different email” This should reduce confusion and cut down support requests.

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