Booking options
£34.95
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Building Rapport: Instant Rapport
By Chart Learning Solutions
(9)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
18 minutes
All levels
Description
There are two levels of rapport: transactional and relational. Discover the three skills for building instant rapport and the goal of transactional rapport. Discover the technique to turn small talk into SMART talk and increase the emotional connection. Understand how to maintain good relations for long term business.
Learning Objectives
Discover two levels of rapport, Apply three skills for building instant rapport when time is short, Utilize five tips for working with names, Explain how to turn small talk into SMART Talk
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Building Rapport: Instant Rapport
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
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