Understand opportunities for providing feedback that include opinion, recurring errors, behaviors, and work habits. Learn how to deliver positive feedback by being specific, timely, and avoiding pitfalls mistakes. Deliver opportunity feedback with planning, remembering to point out what's going well with your observations and invite a discussion.
Learning Objectives
Explain the conditions for giving constructive feedback, Effectively deliver positive feedback, Apply a Fast Feedback technique
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.