Customer trainingTrain your customers. Keep them.
Cademy runs customer education for software and service companies: on-demand courses embedded on your own site, live onboarding sessions, certificates that customers can show, and every learner linked to the account they belong to.
Northgate onboarding · week one
On-Demand + Live62% CompleteDelivery
- Embeds on your own site
- Memberships and collections
- Free or paid courses
Learners and accounts
- Organisations by email domain
- Certificates customers can share
- Feedback forms and reviews
Your stack
- HubSpot, Salesforce, NetSuite apps
- Zapier from Pro
- API and webhooks on Teams
Education that shows up in retention.
On demand for scale, live for the accounts that need it, and a record per account either way.
Self-serve onboarding
A new customer signs up on Tuesday night.
- On-demand course: lessons, video, quizzes
- Completion issues a certificate they can share
- Drip feed for the first month
- Forum for questions
Live onboarding sessions
A live session every Thursday.
- A recurring live online date on Zoom
- Customers book from your site; reminders go out
- Register on the call; certificate on attendance
- Upload the recording as an on-demand lesson
Account-level view
Which accounts have trained, and which have not.
- Contacts auto-linked to their organisation by email domain
- Every completion on the organisation record
- HubSpot or Salesforce kept in step with the Cademy app
- Exports for the CS team
The tools you already pay for.
Cademy does not replace your accounting package, your calendar or your payment provider. It posts to them.
Plan availability as on the pricing page. HubSpot, Salesforce and NetSuite are separate apps: ask us.
Asked before every demo.
Anything else, ask a person.
Can customers take courses without paying?
Yes. Courses can be free, paid, or behind a membership.
Can I see training by account?
Yes. Contacts link to their organisation, automatically by email domain, so completions and certificates roll up to the account.
How much does Cademy cost?
There is a free plan with a 5% platform fee on paid bookings. Pro is £99 a month billed yearly, or £119 monthly, with no platform fee. Teams is £499 a month billed yearly, or £599 monthly.
Can I keep my own website?
Yes. Embed the course list, a single course or a form on any site, and there is a Cademy plugin for WordPress on Teams. You can also use a Cademy-branded booking site.
Can I move from the system I use now?
Yes. Contacts import from a spreadsheet on every plan and courses from Pro, and there is a dedicated importer for Arlo.
See it with your own courses.
A thirty-minute call, your courses, dates and learners on screen.
No card needed. Import a spreadsheet and run a course this week.