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2538 Customer Service courses

Boost Customer Satisfaction: Join us 1 Day Training in Stirling

By Mangates

Customer Service Essentials 1 Day Training in Stirling

Boost Customer Satisfaction: Join us 1 Day Training in Stirling
Delivered In-Person + more
Ā£595 to Ā£795

Boost Customer Satisfaction: Join us 1 Day Training in Norwich

By Mangates

Customer Service Essentials 1 Day Training in Norwich

Boost Customer Satisfaction: Join us 1 Day Training in Norwich
Delivered In-Person + more
Ā£595 to Ā£795

Boost Customer Satisfaction: Join us 1 Day Training in Craigavon

By Mangates

Customer Service Essentials 1 Day Training in Craigavon

Boost Customer Satisfaction: Join us 1 Day Training in Craigavon
Delivered In-Person + more
Ā£595 to Ā£795

Boost Customer Satisfaction: Join us 1 Day Training in Bristol

By Mangates

Customer Service Essentials 1 Day Training in Bristol

Boost Customer Satisfaction: Join us 1 Day Training in Bristol
Delivered In-Person + more
Ā£595 to Ā£795

Boost Customer Satisfaction: Join us 1 Day Training in High Wycombe

By Mangates

Customer Service Essentials 1 Day Training in High Wycombe

Boost Customer Satisfaction: Join us 1 Day Training in High Wycombe
Delivered In-Person + more
Ā£595 to Ā£795

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

IMPROVING CUSTOMER SERVICE
Delivered Online + more
Ā£327

Boost Customer Satisfaction: Join us 1 Day Training in Bromley

By Mangates

Customer Service Essentials 1 Day Training in Bromley

Boost Customer Satisfaction: Join us 1 Day Training in Bromley
Delivered In-Person + more
Ā£595 to Ā£795

Boost Customer Satisfaction: Join us 1 Day Training in Hinckley

By Mangates

Customer Service Essentials 1 Day Training in Hinckley

Boost Customer Satisfaction: Join us 1 Day Training in Hinckley
Delivered In-Person + more
Ā£595 to Ā£795

Boost Customer Satisfaction: Join us 1 Day Training in Crewe

By Mangates

Customer Service Essentials 1 Day Training in Crewe

Boost Customer Satisfaction: Join us 1 Day Training in Crewe
Delivered In-Person + more
Ā£595 to Ā£795

Boost Customer Satisfaction: Join us 1 Day Training in Nottingham

By Mangates

Customer Service Essentials 1 Day Training in Nottingham

Boost Customer Satisfaction: Join us 1 Day Training in Nottingham
Delivered In-Person + more
Ā£595 to Ā£795

Educators matching "Customer Service"

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