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2539 Customer Service courses

Rules of the Road & Customer Service - International CPC - Online

5.0(27)

By PETM

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

Rules of the Road & Customer Service - International CPC - Online
Delivered Online + more
£55

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE
Delivered Online + more
£316

Boost Customer Satisfaction: Join us 1 Day Training in Brighton

By Mangates

Customer Service Essentials 1 Day Training in Brighton

Boost Customer Satisfaction: Join us 1 Day Training in Brighton
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Oxford

By Mangates

Customer Service Essentials 1 Day Training in Oxford

Boost Customer Satisfaction: Join us 1 Day Training in Oxford
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Craigavon

By Mangates

Customer Service Essentials 1 Day Training in Craigavon

Boost Customer Satisfaction: Join us 1 Day Training in Craigavon
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Hinckley

By Mangates

Customer Service Essentials 1 Day Training in Hinckley

Boost Customer Satisfaction: Join us 1 Day Training in Hinckley
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Swansea

By Mangates

Customer Service Essentials 1 Day Training in Swansea

Boost Customer Satisfaction: Join us 1 Day Training in Swansea
Delivered In-Person + more
£595 to £795

How to make AI work for you - Tendring

5.0(1)

By Let’s Do Business Group

Join us this January for a FREE in-person workshop in Tendring, which introduces SMEs to a variety of AI tools useful for improving business processes!

How to make AI work for you - Tendring
Delivered In-Person in Essex
FREE

Boost Customer Satisfaction: Join us 1 Day Training in Crewe

By Mangates

Customer Service Essentials 1 Day Training in Crewe

Boost Customer Satisfaction: Join us 1 Day Training in Crewe
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Bristol

By Mangates

Customer Service Essentials 1 Day Training in Bristol

Boost Customer Satisfaction: Join us 1 Day Training in Bristol
Delivered In-Person + more
£595 to £795

Educators matching "Customer Service"

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