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32 Customer Service courses in Liverpool

Customer ServiceLiverpool

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626
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Educators matching "Customer Service"

Show all 13
PMR Training and Development Ltd

pmr training and development ltd

St Helens

We are a learning, training and people development consultancy, operating both nationally and internationally.  We provide a wide range of development services from training courses (classroom, online and blended) - either as open/public courses - or bespoke inhouse programmes.  Some of the topic areas we cover include: * Leadership * Management * Coaching * Team building * Change Management * Performance Management * Customer Service * Train the Trainer * Soft-skills (Communication, Interpersonal, Presentation, etc) We have two unique programmes - 'PROUD Principle® – Achieving Customer Service Excellence', and our ACTIVE 'Coaching® – Coaching Excellence course', which are run as open/public courses as well as inhouse.  In adition we also run teambuilding programmes incorporating our unique team profiling tool TEAM Colours®. Our other services include: * Coaching  - Executive 1-2-1 services and Coaching training * Psychometric assessments * OD, Talent Management and L&D Consultancy services.

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Jrc Training

jrc training

Wallasey

We are a small but highly versatile and experienced group of professionals from the world of Policing, Education and Social Care who strive for one thing, to train your staff professionally. We pride ourselves in jargon free pragmatic and appropriate training. We strongly believe that there is no such thing as one size fits all in relation to training and all our courses are bespoke designed for your needs. With so much pressure on staff time we can deliver our courses outside the key business day to faciliate the smooth running of your organisation - ask us for details. Fully inclusive teaching methods and materials are always utilised and the training team are well versed in supporting any person with a disclosed educational disability. In addition your staff can, if required, be screened for dyslexia prior to course attendance so any additional support and reasonable adjustments can be put in place. We have established a small but impressive client base from the world of Transport, Local Authorities, Sports, Entertainment and Further education.

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Rocket Training

rocket training

0.0(3)

Wirral

Rocket Training is training provider with centres in Liverpool and the Wirral. It has been established since 1981 and delivers programmes for individuals and employers across the Greater Merseyside area. Rocket Training has a strong reputation across the region for the quality of our programmes. We make sure that our service is friendly and professional and that all staff are well qualified and experienced in their area of expertise. All our customers are important and we take great care to design learning to meet the needs of individuals and companies. Many of our programmes are aimed at young people who are looking to find their way in the world of work and our members of staff work tirelessly to help them achieve both qualifications and employment. We are extremely proud that Ofsted award Grade 2 (Good) to our organisation when we were last inspected in 2016. We continue to have a clear focus on quality programmes which are nationally recognised and meet the needs of local people and employers. Our successes are numerous with thousands of people over the years having benefited from help into employment or the achievement of relevant qualifications. Numerous companies have also grown their businesses as a result of our thoughtful approach in matching individuals to vacancies.

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Jm Excellence In Training

jm excellence in training

40 Kelvin Road Wallasey, Wirral,

OUR HISTORY: JM excellence in training was established in 2004, we are an Ofsted graded good training provider working with businesses across the nation. OUR MISSION STATEMENT: “Transforming Futures and Changing Lives”. OUR VALUES: Creating a friendly, personable and happy working environment, Striving for resilience, dynamism & innovation. Excellence in everything we do. A self-motivated team for continued improvement. Health & well-being always central to everything we do.

The Learning Foundry

the learning foundry

3.7(6)

Liverpool

Get all the information and guidance you need on traineeships, apprenticeships and job vacancies at our Open Days, or meet our team at events across Merseyside.

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Jarvis Training Management Ltd

jarvis training management ltd

Liverpool

Jarvis Training Management - Apprenticeships provider based in Merseyside Apprenticeship provider based in the North West. Delivering Childcare, Business Admin, Customer Service, Management & Team Leading training.

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Hybrid Technical Services

hybrid technical services

5.0(36)

Liverpool

We train Gas engineers, Electricians and Plumbers. We provide training to both existing trades people as well as those who wish to start a new career in these industries. We are fully committed to providing the very best levels of customer service and the highest possible standards of training. All of our training staff are experienced in successfully developing the skills of candidates. From new entrants to time served professionals who need to keep their skills up to date in the fast moving utilities industry.

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Aesthetics Training Pro

aesthetics training pro

London

Here at ATS our main goal is to provide high quality training and supplies to all aesthetic practitioners. We only sell the highest quality products to our customers and aim to give excellent customer service to each and every person who contacts us. We hope you find the products you are looking for and encourage you to get in touch with one of our wonderful customer service advisors if you need any help. Director of ATS 183087aca73c9-4dda-4576-aa61-52ef75f84c01sosum1tild3532-3532-4336-b162-643336383963__regenovv QUALITY PRODUCTS Here at ATS we only want the best quality products for our customers. We only sell products we feel are the best on the market and try and be as competively priced as we can be. We offer discounts and deals on bulk orders and have special offers on certain brands throughout the year. Can't find what your looking for? Simply pop us a message and one our customer service advisors will be able to help you with your search. AESTHETICS TRAINING We offer a range of Aesthetic Training Programmes which are held on different dates throughout the year. Each of our pages contains details about the course, relevant qualifications needed to be accepted and an in-depth course list on what you would be learning, We currently have upto 50% off all courses. To book onto a course or to find out more information simply send us a message on the 'Contact us' box located at the bottom of your prefared course page and one of our service advisors will be able to help you.

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Kneads

kneads

2.8(13)

Saint Helens

Kneads Training Academy & Therapy Centre in Haydock, Merseyside brings together over 12 years experience in the industry. Delivering a wide range of training courses including Diplomas, Certificates, and Awards, Kneads Training Academy brings a wealth of knowledge & experience to our learners. We pride ourselves on excellent customer service, and strive to provide high-quality resources for our qualifications enabling Training Providers to give a positive learning experience. Learners are supported through each course, upon completion of courses our aim is to develop learners with existing knowledge and skills to pursue a career in your chosen industry. A range of Holistic Treatments, Sports Injuries & Rehabilitation treatments are also available in our Therapy Centre.

The Cpd Consultants

the cpd consultants

London

We are an independent accreditation body that can help support you gain CPD accreditation for your training courses. "CPD" is a universal term used to describe Continuing Professional Development. Becoming an accredited trainer will emphasise your creditability as an individual and to demonstrate that you have all the credentials to deliver excellent training courses to your students. FREE MEMBERSHIP Affiliated Partners SEE SERVICES Satisfaction Guaranteed The world of technology can be fast-paced and scary. That's why our goal is to provide an experience that is tailored to your company's training needs. We pride ourselves on providing professional customer service online and office based so that we can guide you through your accreditation smoothly and hassle free. We guarantee you will be satisfied with our work.

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