Rules of the Road & Customer Service - Online

Description

This driver CPC course - Rules of the Road & Customer Service is suitable for LGV & PCV and will cover:

Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.

All courses start at 07:45 hrs and finish at 15:45 hrs

All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.

Approval: This course is registered with JAUPT as approved for Driver CPC qualification.

Course Approval Number: CRS18242/475.

On completion of the course all attendees will receive certificate of attendance.

Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.