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34 Customer Service courses in Belfast

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer Service: Get All Basics Right to Elevate Your Customer Experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer Service: Get All Basics Right to Elevate Your Customer Experience
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Belfast

By Mangates

Customer Service Essentials 1 Day Training in Belfast

Boost Customer Satisfaction: Join us 1 Day Training in Belfast
Delivered In-Person + more
£595 to £795

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Client Relationship Management

5.0(10)

By GBA Corporate

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Client Relationship Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Educators matching "Customer Service"

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Princess Royal Training Awards

princess royal training awards

Belfast

The Princess Royal Training Awards is an honour for employers in the UK who have created outstanding training and skills development programmes which have resulted in exceptional commercial benefits.Honouring employers who have created outstanding training and skills development programmes which have resulted in exceptional benefits. The result is an award that highlights the range and quality of training that exists in industry. 3  Benefits of the Awards Applying for a Princess Royal Training Award will provide you with the opportunity to reflect on what you have achieved through your investment in training. We provide you with one-to-one support through the application process and all applicants receive tailored written feedback on their application. Achieving this prestigious award allows you to be externally recognised for your achievements and sets you apart from your competitors. Recipients of the Award are invited to display the award logo on their websites, business and recruitment communications and products, bringing industry-wide recognition. You will also join the Princess Royal Training Awards Alumni providing access to a network of award holders who, like you, believe in the huge value of training and development. l How to apply The Awards are free to enter and are open to organisations of all sizes, and from all sectors in the UK and Ireland. Entrants will receive tailored support throughout the application process. Applications are open from 03 January – 31 March 2023. The first stage of the process is the completion of an online application form. If you are successful at this stage, you will progress to the second stage which comprises a virtual visit with an Assessor. A prestigious awards celebration for those who achieve the standard will take place in the autumn. Some words from our President The Awards are supported by our President, HRH The Princess Royal, who is a keen advocate of skills development. Princess Royal Training Awards ‘Many employers are making positive contributions to our wider communities and economies by up-skilling and empowering their employees. The Princess Royal Training Awards provide a platform for such employers, giving them the accolade they deserve.’ HRH The Princess Royal is the president of The City and Guilds of London Institute, the founding organisation for City & Guilds and its community of brands. City & Guilds Foundation The awards are delivered by the City & Guilds Foundation, which was set up to amplify the work we do across City & Guilds; removing some of the biggest barriers to jobs, celebrating best practice on the job, and advocating for jobs of the future. City & Guilds works with education providers, employers and governments in over 100 countries across the world to help people, businesses and economies grow by shaping skills systems and supporting skills development. Our brands include City & Guilds, ILM, Kineo, The Oxford Group, Gen2, Intertrain and TradeSkills4U. Meet the Assessors Applications will be reviewed by a team of independent Assessors, led by a Chief Assessor. The Princess Royal Training Awards Assessors have been selected for their experience in training and skills development across a wide range of organisations and sectors.

Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.