Course Images

Delivering Exceptional Customer Service on a Consistent Basis

1 / 8

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

Booking options

Price on Enquiry

Book Contact Us

30 Day Money Back Guarantee
Completion Certificate
24/7 Technical Support

Highlights

Delivered Online or In-Person
Delivered at your location
UK Wide
4 hours
All levels

Description

Topics: Basics of customer relationship / Customer care: from a powerful mindset to a perfect attitude / The importance of generating trust and how to successfully do it / Be proactive around your customers’ needs / Managing and exceeding your customer expectations / The keys to success to effective complaints handling / Understanding your customers’ perspective better

Length: 4 hours / Half-day