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Successfully Managing and Exceeding Your Customers' Expectations
Successfully Managing and Exceeding Your Customers' Expectations
Successfully Managing and Exceeding Your Customers' Expectations
Successfully Managing and Exceeding Your Customers' Expectations
Successfully Managing and Exceeding Your Customers' Expectations
Successfully Managing and Exceeding Your Customers' Expectations
Successfully Managing and Exceeding Your Customers' Expectations
Successfully Managing and Exceeding Your Customers' Expectations
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Successfully Managing and Exceeding Your Customers' Expectations

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online or In-Person

  • Delivered at your location

  • UK Wide

  • 4 hours

  • All levels

Description

Topics: Expectations management: what mindset to have? / The core foundations of expectations management / The importance of generating trust and how to successfully do it / Be proactive around your customers’ needs / Become a Master in courageous conversations and objection handling / Improve both your communication and negotiation skills

Length: 4 hours / Half-day

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