335 Customer Experience courses

customer experience foundation

We are run by practitioners, our aim is to learn, understand, share, and promote best practice across all areas of Customer Experience. Global CX Provider with Award-Winning Company Culture to Launch Operations in Egypt and Poland, Creating Thousands of New Hybrid Jobs

the experience corp

Who We Are The Experience Corporation, is a boutique training and consulting firm dedicated to enhancing customer satisfaction through online training for frontline teams and individual professionals. We provide engaging courses which focus on equipping learners with the practical skills needed to uplevel their soft skills.  We also provide oragnisations with online learning solutions to equip their frontline staff and managers with exceptional soft skills.  Our courses cover the following topics:  * Customer Service  * Customer Experience (CX) * CX Management  * Complaint Handling  * Time Management  * Challenging Customers  * Professional Communication  Who We Help Our courses are for individual learners who are looking to upskill themselves so they can stand out for a promotion, boost their CV and improve their performance at work.  We also serve corporate organisations by providing online learning solutions for frontline employees and their managers.  We serve a variety of industries such as  * Retail * Hospitality * Non-profit * Healthcare * Financial Services   * Previous Clients  Our previous corporate clients include The National Health Service and The Atlas Building London.

atton institute

Atton Institute Dubai provides certified professional courses and training for staff and business owners. With the increasing competition and global oversupply of goods and services, professional qualifications for staff members have the same or even greater value than the product or service itself.

refugee and migrant network sutton

Moody’s Analytics provides financial intelligence and analytical tools to help business leaders make better, faster decisions. Our deep risk expertise, expansive information resources, and innovative application of technology help our clients confidently navigate an evolving marketplace. We are known for our industry-leading and award-winning solutions, made up of research, data, software, and professional services, assembled to deliver a seamless customer experience. We create confidence in thousands of organizations worldwide, with our commitment to excellence, open mindset approach, and focus on meeting customer needs. Our Mission: Empowering our customers to make better, faster decisions. Our Vision: To be the global leader in solving critical business problems. Our Values: Customer focus, excellence, open mindset, and teamwork. Moody’s Analytics began in 2008 as a commercial licensee of ratings, content, and research from Moody’s Investors Service, which Moody’s Analytics incorporated into its own products and services and made available to its customers. While Moody’s Analytics continues in that capacity, over time we have broadened our offerings to include an unparalleled range of financial risk solutions. Moody’s Analytics is formed as a separate and independent entity from Moody’s Investors Service. Moody’s Analytics has grown through both solution innovation and strategic acquisition. Many leading firms have joined us on our journey to provide the global financial marketplace with world-class tools and expertise for managing risk. As financial risk and regulation grow increasingly complex, Moody’s Analytics looks forward to continuing to help risk professionals make informed decisions and build successful strategies.

back pocket office

small batch education

Training wasn’t sales or customer focused, the delivery mechanism (face-to-face) was archaic, and results non-existent. Staff ended up feeling stupid in front of guests when they couldn’t answer basic questions about the products they sold, and confidence at work suffered. Customers left restaurants unsatisfied; staff left the industry, fed up.

pmr training and development ltd

We are a learning, training and people development consultancy, operating both nationally and internationally.  We provide a wide range of development services from training courses (classroom, online and blended) - either as open/public courses - or bespoke inhouse programmes.  Some of the topic areas we cover include: * Leadership * Management * Coaching * Team building * Change Management * Performance Management * Customer Service * Train the Trainer * Soft-skills (Communication, Interpersonal, Presentation, etc) We have two unique programmes - 'PROUD Principle® – Achieving Customer Service Excellence', and our ACTIVE 'Coaching® – Coaching Excellence course', which are run as open/public courses as well as inhouse.  In addition we also run teambuilding programmes incorporating our unique team profiling tool TEAM Colours®. Our other services include: * Coaching  - Executive 1-2-1 services and Coaching training * Psychometric assessments * OD, Talent Management and L&D Consultancy services.

aci training

Airports Council International (ACI) represents the collective interests of airports around the world to promote excellence in the aviation industry. We do this by working with governments, regional ACI members, experts, and international organizations like ICAO to develop policies, programs, and best practices that advance airport standards globally.

ehp international ltd

LEADING TRAINING CONSULTANT | SALES & LEADERSHIP

get vinspired!- vinay parmar motivational business speaker, customer experience consultant