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15 Customer Experience courses in Manchester

Customer ExperienceManchester

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Facing Skills

5.0(3)

By Lapd Solutions Ltd

Customer care, customer service, Moccasin Approach,

Customer Facing Skills
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1,250 to £1,500

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450
12

Educators matching "Customer Experience"

Show all 6
Commversant

commversant

Manchester

Sales Training, Management Training, Presentation Skills Training & Customer Service Training throughout the UK and Internationally. Commversant forges strategic partnerships with clients to drive truly effective behavioural and transformational business change. Our key priority is the people we train and the businesses we work with. We recognise the potential in every person and are passionate about supporting, developing and enabling individuals and teams to achieve their full potential. Working with start-ups and SMEs, through to global corporate enterprises, we pride ourselves on developing extremely robust, innovative and original training solutions that achieve both the desired learning outcomes and in turn, the business goals and objectives agreed with our clients. Above all, we believe learning should be enjoyable, compelling and sustainable, whilst always delivering a clear Return on Expectations (ROE).

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Optimality

optimality

Macclesfield

Sales Training, Management Training, Presentation Skills Training & Customer Service Training throughout the UK and Internationally

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Mind Strategies Limited

mind strategies limited

Manchester

MSL SME Digital Tech Experts Welcome to the home of SME Digital Technology Solutions, Customer Experience Management, Digital Media & Communications.

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Johnson Controls

johnson controls

Manchester

Powering impactful sustainability, respectful safety and security, while delivering an enhanced customer experience OpenBlue is a complete suite of connected solutions that serves industries from workplaces to schools, hospitals to campuses and more. This platform includes tailored, AI-infused service solutions such as remote diagnostics, predictive maintenance, compliance monitoring, advanced risk assessments and more. A dynamic new space from Johnson Controls, OpenBlue is how buildings come alive.

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Cutthroat Jacks: Barber Shop & Hair Academy

cutthroat jacks: barber shop & hair academy

4.9(185)

Stockport

Cutthroat Jacks® Was founded in early 2016 and has quickly become one of the most recognised names across the industry. Over the years we have worked extremely hard to be able to provide the services and products that we have to offer today. Not only are we are a VCTC approved training centre and are proud to deliver an NVQ level 2 & 3 in Barbering. But we also offer private day courses for anyone who is already qualified and looking to improve their skills in a certain area. This is extremally popular with hairdressers wanting to learn more on men's hair. Or MUAs looking to get the edge on set. We now have multiple locations and looking to expand further. Our passion is to not only pass on our skills to new barbers but to also offer opportunities within our company. With customer experience at the forefront, our locations are designed to keep everyone in conversation. The banter and laughs is something to be experienced. We regularly hold FIFA Tournaments for our clients, it helps bring everyone together and we offer out some great prizes for the finalists. Cutthroat Jacks® is not just a barber shop, a brand or an academy. Its a community.

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Progress Jiu Jitsu

progress jiu jitsu

Westbrook Park

We started Progress in the Summer of 2012. The brand started in Manchester, England. We take great pride in being from Manchester and the city's culture and history influences a lot of our designs. James Tighe (a then blue belt) started the brand with his close friends and family, all of whom a decade later are still part of the company. We all shared one thing in common, an unbelievable passion for Brazilian Jiu Jitsu. We fell in love with the sport and our dream was to one day quit our jobs and work on the brand full time, being involved with the Jiu Jitsu community, to help it grow as much as we could. This dream became our goal. The brand name perfectly represented how we felt about the sport, and us as people. It's all about the Progress you make. We put less emphasis on winning at all costs, and more on improvement. We genuinely want our customers and fans to be the best they can possibly be, on and off the mats, and the essence of our brand is to try our best to make that happen, through our products, our content, our athletes, our projects and everything else we do. We will help you achieve your goals. ''Without struggle, there can be no Progress'' Fast forward to January 2021, we finally achieved our goal and launched the brand full time. We quit our jobs and committed to a warehouse lease. We have not looked back since, and have our amazing customers to thank for giving us the best job in the world. As a brand our promise is to repay your faith in us by providing the best customer experience you could dream of, and supplying the community with legendary Jiu Jitsu gear. We pride ourselves on adding more value to the Jiu Jitsu community than we take out. Our mission is to grow our sport by sharing our passion for the Jiu Jitsu lifestyle, making the World a better place through the movement of Jiu Jitsu.

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