Customer service – get all the basics right and enhance your customer experience Delivered In-PersonIn-Person courseFlexible DatesPrice on Enquiry
How to generate long-standing customer loyalty when dealing with clients? Delivered In-PersonIn-Person courseFlexible DatesPrice on Enquiry
All you need to know about effective complaints handling Delivered In-PersonIn-Person courseFlexible DatesPrice on Enquiry
Successfully manage customer expectations during each stage of the customer journey Delivered in person or OnlineIn-personorOnlineFlexible DatesPrice on Enquiry
All you need to know about telephone etiquettes, communication and behavioursDelivered In-PersonIn-Person courseFlexible DatesPrice on Enquiry
The keys to success to continuous improvementDelivered In-PersonIn-Person courseFlexible DatesPrice on Enquiry
Understanding and applying the core values of Leadership Delivered In-PersonIn-Person courseFlexible DatesPrice on Enquiry
Conflict management – The keys to success to conflict resolutionDelivered In-PersonIn-Person courseFlexible DatesPrice on Enquiry
Delivering the best customer care when dealing with clients Delivered in person or OnlineIn-personorOnlineFlexible DatesPrice on Enquiry