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All You Need to Know About Complaints Handling and Managing Difficult Clients
All You Need to Know About Complaints Handling and Managing Difficult Clients
All You Need to Know About Complaints Handling and Managing Difficult Clients
All You Need to Know About Complaints Handling and Managing Difficult Clients
All You Need to Know About Complaints Handling and Managing Difficult Clients
All You Need to Know About Complaints Handling and Managing Difficult Clients
All You Need to Know About Complaints Handling and Managing Difficult Clients
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All You Need to Know About Complaints Handling and Managing Difficult Clients

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online or In-Person

  • Delivered at your location

  • UK Wide

  • 4 hours

  • All levels

Description

Topics: Switch your mindset around customer issues and complaints / The core foundations of expectations management / The keys to success to effective complaints handling / Dealing effectively with difficult and challenging customers / Become a Master in courageous conversations and objection handling / Getting the best out of your customers’ feedback

Length: 4 hours / Half-day

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