70 CRM (Customer Relationship Management) courses

Are you ready to embark on an enlightening journey of wisdom with the CRM bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - CRM : Customer Relationship Management. Delve into eight immersive CPD Accredited courses, each a standalone course: 1. Customer Relationship Management 2. Know Your Customer (KYC) 3. Phone-Based Customer Service 4. Customer Service Fraud Officer 5. Win Customers Efficiently: Customer Service Diploma 6. Know the Selling Strategies that Boost Customer Acquisition 7. Sales: Psychology of Customers 8. Effective Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the CRM : Customer Relationship Management bundle illuminate your path to wisdom. The CRM : Customer Relationship Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the CRM : Customer Relationship Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the CRM bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the CRM : Customer Relationship Management community today and let your voyage of discovery begin! Learning Outcomes: * Attain a holistic understanding in the designated areas of study with the CRM bundle. * Establish robust bases across each course nestled within the CRM bundle. * Decipher intricate concepts through the articulate content of the CRM bundle. * Amplify your prowess in interpreting, scrutinising, and implementing theories. * Procure the capacity to engage with the course material on an intellectual and profound level. * Become proficient in the art of problem-solving across various disciplines. Stepping into the CRM bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The CRM bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the CRM bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The CRM bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the CRM bundle allows learners to make meaningful contributions to their chosen fields. Embark on the CRM journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * Individuals keen on deepening their firm understanding in the respective fields. * Students pursuing higher education looking for comprehensive theory modules. * Professionals seeking to refresh or enhance their knowledge. * Anyone with a thirst for knowledge and a passion for continuous learning. CAREER PATH Armed with the CRM bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the CRM bundle lays a solid groundwork. CERTIFICATES CPD CERTIFICATE OF COMPLETION Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD QUALITY STANDARD HARDCOPY CERTIFICATE (FREE UK DELIVERY) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

CRM (Customer Relationship Management) Online Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers. Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management). Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections. Why Choose the CRM (Customer Relationship Management) Course from Us * Self-paced CRM course, access available from anywhere. * Easy to understand, high-quality study materials. * CRM Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing the CRM course. Course Included * Main Course: CRM (Customer Relationship Management) Free Courses * Course 01: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the CRM: CRM course] CRM (Customer Relationship Management) Online Training Course Curriculum of CRM * Module 01: Introduction to Customer Relationship Management (CRM) * Module 02: CRM Fundamentals * Module 03: CRM Strategies * Module 04: Data Analysis in CRM * Module 05: CRM Databases * Module 06: Deepening Customer Relationship * Module 07: Handling Customer Complaints * Module 08: Future of CRM Assessment Method of CRM After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of CRM After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? CRM (Customer Relationship Management) Online Training This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects. REQUIREMENTS CRM (Customer Relationship Management) Online Training There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills. CAREER PATH CRM (Customer Relationship Management) Online Training Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like: * CRM Analyst (£25,000 - £35,000) * Manager (£30,000 - £50,000) * Customer Service Manager (£25,000 - £50,000) * Marketing Manager (£30,000 - £60,000) * Sales Manager (£30,000 - £60,000) CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

CRM (Customer Relationship Management) Online Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers. Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management). Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections. Why Choose the CRM (Customer Relationship Management) Course from Us * Self-paced CRM course, access available from anywhere. * Easy to understand, high-quality study materials. * CRM Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing the CRM course. Course Included * Main Course: CRM (Customer Relationship Management) Free Courses * Course 01: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the CRM: CRM course] CRM (Customer Relationship Management) Online Training Course Curriculum of CRM * Module 01: Introduction to Customer Relationship Management (CRM) * Module 02: CRM Fundamentals * Module 03: CRM Strategies * Module 04: Data Analysis in CRM * Module 05: CRM Databases * Module 06: Deepening Customer Relationship * Module 07: Handling Customer Complaints * Module 08: Future of CRM Assessment Method of CRM After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of CRM After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? CRM (Customer Relationship Management) Online Training This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects. REQUIREMENTS CRM (Customer Relationship Management) Online Training There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills. CAREER PATH CRM (Customer Relationship Management) Online Training Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like: * CRM Analyst (£25,000 - £35,000) * Manager (£30,000 - £50,000) * Customer Service Manager (£25,000 - £50,000) * Marketing Manager (£30,000 - £60,000) * Sales Manager (£30,000 - £60,000) CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: * Become fully aware of CRM, its fundamentals, strategies and the future of CRM * Explore KYC, CDD, AML and methods to carry out KYC and AML * Gain an acute understanding of communication, its principles and fundamentals * Learn about customer service, how to focus on customers and to establish an action plan * Get a detailed overview of phone-based customer service and customer service communication strategies * Gain knowledge of hospitality management and the process of development and training in the hospitality industry * Discover how to work effectively across cultures * Unveil the secret tricks of the formula of talking with strangers * Fully understand performance management and conflict management * Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? * Course 1: Know Your Customer (KYC) * Course 2: Effective Communication Skills * Course 3: Retail Management - Level 5 * Course 4: Phone-Based Customer Service * Course 5: Hospitality and Accommodation Management * Course 6: Working Effectively Across Cultures * Course 7: The Formula to Talk with Strangers * Course 8: Performance Management * Course 9: Conflict Management * Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £6*11 = £66) * Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management * Introduction to Customer Relationship Management * Customer Relationship Management Fundamentals * CRM Strategies * Data Analysis in Customer Relationship Management * Customer Relationship Management Databases * Deepening Customer Relationship * Handling Customer Complaints * Future of CRM Course 2: Know Your Customer (KYC) * Introduction to KYC * Customer Due Diligence * AML (Anti-Money Laundering) * KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom * Regulations to be Complied by Industries * Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills * Introduction To Communication - Goals & Benefits * Key Principles Of Communication * We are Always Communicating * Fundamentals Of Communication - Part 1 * Fundamentals Of Communication - Part 2 * Great Communication Tips - Part 1 * Great Communication Tips - Part 2 * Self-Talk & Powerful Language * Miscommunication * Still MORE Great Tips! Part 1 * Still MORE Great Tips! Part 2 * Still MORE Great Tips! Part 3 * Final Thoughts and Suggestions * PROMO Communication (BEST) Course 4: Retail Management - Level 5 * Module 01: Introduction to Retail Management * Module 02: Retail Strategy * Module 03: Retail Buying and Merchandising * Module 04: Retail Pricing * Module 05: Supply Chain Management in Retailing * Module 06: The Sales Process and Dealing with Customers at the Checkout * Module 07:Importance of Consumer Behaviour * Module 08: Taking Trends and Targeting Customers Effectively * Module 09: The Importance of Communicating with Customers * Module 10: Choosing a Retail Location * Module 11: Retail Psychology * Module 12: Negotiate the Right Deal with Suppliers * Module 13: Develop Store Security Procedures * Module 14: Management Skills for Leading Your Team * Module 15: Selling in Multiple Channels * Module 16: Retail Brand Management * Module 17: Health & Safety for Retail Stores * Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service * Introduction to Customer Service * What's Different about Good Customer Service? * Customer Relationship Management * Customer Service Communication Strategies * Aspects of Phone Etiquette * Building Rapport Over the Phone * Inbound and Outbound Calls * Active Listening and Managing Tough Callers * Managing Interoffice Calls and Voicemail * Problem Solving over the Phone * Intra Organisation Dealings * Measuring Customer Service Course 6: Hospitality and Accommodation Management * Introduction to Hospitality Management * An Overview of Hotel Industry * The Process of Selection and Recruitment in Hospitality Industry * The Process of Development and Training in Hospitality Industry * Management of Front Office Operations * Management of Housekeeping, Engineering and Security Operations * Management of Food and Beverage Operations * Management of Service Quality in Hospitality Industry * Marketing in Travel and Tourism Business * Accounting in Hospitality Industry * Customer Satisfaction * E-Hospitality and Technology Course 7: Working Effectively Across Cultures * Introduction * Cultural identity * OBSERVE * Learn * APPLY * More practical TIPS * Wrap up Course 8: The Formula to Talk with Strangers * Course Overview * The Formula * Summary * End Course 9: Performance Management * Introduction * Performance * Key Performance Indicators * Reporting * Rewarding * Conclusion Course 10: Conflict Management * Unit 01: Introduction * Unit 02: Understand the Keys to Conflict * Unit 03: How Misunderstandings Arise and the Solution * Unit 04: Personality Types in Conflict * Unit 05: Escalation of Conflict * Unit 06: De-escalating Conflict * Unit 07: Closing Section Course 11: Stress Management Training * Beginning Concepts * Specific Stress Management Techniques * MORE Stress Reduction Strategies * Still MORE Stress Reduction Techniques - Part 1 * Still MORE Stress Reduction Techniques - Part 2 * Still MORE Stress Reduction Techniques - Part 3 * BONUS Video & Wrap Up! * Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. REQUIREMENTS Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. CAREER PATH After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: * CRM Analyst * CRM Consultant * CRM Developer * CRM Executive * CRM Manager * CRM Specialist And many more! CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : * Understanding customer needs and wants * Satisfying and motivating potential customers * Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : * Acquiring customers at a lesser cost and acquiring as many customers as possible * Acquiring customers who have an affinity and are business oriented * Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? * Course 01: Customer Relationship Management * Course 02: Know Your Customer (KYC) * Course 03: Retail Management - Level 5 * Course 04: Phone-Based Customer Service * Course 05: Sales: Psychology of Customers * Course 06: GCSE English * Course 07: Public Speaking and Presentation Skill Course * Course 08: The Formula to Talk with Strangers * Course 09: Level 2 Microsoft Office Essentials * Course 10: Time Management * Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : * What is Customer Relationship Management (CRM) * Importance of CRM in business * Customer Retention & Loyalty * Get an understanding of how the CRM process works * Importance of retail management in business * Practical tools and approaches for conducting customer attitude surveys * Getting to know your customers, and identifying concerns and possibilities. * Learn the Formula to Talk with Strangers * Public Speaking and Presentation Skills * Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) * Module 01: Introduction to Customer Relationship Management * Module 02: CRM Fundamentals * Module 03: CRM Strategies CRM Strategies * Module 04: Data Analysis in CRM * Module 05: CRM Databases * Module 06: Deepening Customer Relationship * Module 07: Handling Customer Complaints * Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. * PDF Certificate: Free (Previously it was £6*11 = £66) * Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks * Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy * Senior marketing managers looking for a different approach when considering how to manage customer relationships * Professionals aiming to advance their careers in marketing, leadership, or CRM. REQUIREMENTS Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. CAREER PATH * CRM manager * Senior CRM manager * Head of CRM * Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year CERTIFICATES CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. CERTIFICATE OF COMPLETION Digital certificate - Included

This comprehensive course is designed to offer insights into the fundamental concepts and principles of customer relationship management (CRM), encompassing its application in diverse commercial settings, the array of available CRM technologies, and the pivotal attributes characterizing CRM systems. It delves into the correlation between CRM and customer experience, explores the advantages of adopting CRM systems, and elucidates the foundational principles essential for effective CRM strategies. Upon successful completion, participants will gain proficiency in the following areas: 1. Understanding the core concepts of customer relationship management. 2. Exploring the commercial contexts in which CRM operates. 3. Identifying various types of Customer Relationship Management Technology. 4. Comprehending the key features integral to a CRM System. 5. Analyzing the interconnectedness of CRM and Customer Experience. 6. Recognizing the primary benefits associated with CRM implementation. 7. Grasping the underlying principles that guide effective CRM practices. CRM (Customer Relationship Management) is the focal point of this course, covering its foundational concepts, principles, diverse technology types, commercial applications, and the pivotal relationship between CRM and customer experience. Additionally, the course will delve into the advantages associated with implementing a CRM system, providing a holistic comprehension of this vital business strategy. This course aims to provide an overview of the concepts and principles of customer relationship management, the commercial contexts in which it is used, the various types of CRM technology available, and the key features of a CRM system. * VIDEO - COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * UNDERSTANDING CUSTOMER RELATIONSHIP MANAGEMENT Self-paced pre-recorded learning content on this topic. * UNDERSTANDING CUSTOMER RELATIONSHIP MANAGEMENT Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. * CRM Manager * Relationship Marketing Manager * Customer Experience Manager * Sales Operations Manager * Customer Retention Specialist * Business Development Manager * Account Manager * Customer Success Manager * CRM Implementation Consultant * Marketing Automation Specialist AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

Start learning Customer Relationship Management (CRM) Training that will give you enough knowledge and skills to build your dream career. ABOUT THIS COURSE This Customer Relationship Management (CRM) Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. WHY CHOOSE THIS COURSE * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Get 24/7 help or advice from our email and live chat teams * Get full tutor support on weekdays (Monday to Friday) COURSE DESIGN The Customer Relationship Management (CRM) Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials WHO IS THIS COURSE FOR:€‹ This Customer Relationship Management (CRM) Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. REQUIREMENTS * This course is for anyone who would like to learn Customer Relationship Management (CRM) Training related skills to aid his/her career path. * No formal entry prerequisites are required CERTIFICATION Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. COURSE CONTENT * Module 01: An Overview of Customer Relationship Management * Module 02: CRM Basics * Module 03: CRM Principles * Module 04: CRM in the Future COURSE CONTENT CRM: Customer Relationship Management (CRM) Module 01: An Overview of Customer Relationship Management 00:12:00 Module 02: CRM Basics 00:11:00 Module 03: CRM Principles 00:19:00 Module 04: CRM in the Future 00:14:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

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