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1819 Dealing With Difficult Customers courses

Dealing With Difficult Customers

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Airdrie

By Mangates

Anger Management 1 Day Training in Airdrie

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Airdrie
Delivered In-Person + more
£595 to £795

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Chorley

By Mangates

Anger Management 1 Day Training in Chorley

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Chorley
Delivered In-Person + more
£595 to £795

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Bath

By Mangates

Anger Management 1 Day Training in Bath

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Bath
Delivered In-Person + more
£595 to £795

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Tonbridge

By Mangates

Anger Management 1 Day Training in Tonbridge

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Tonbridge
Delivered In-Person + more
£595 to £795

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Heathrow

By Mangates

Anger Management 1 Day Training in Heathrow

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Heathrow
Delivered In-Person + more
£595 to £795

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Cardiff

By Mangates

Anger Management 1 Day Training in Cardiff

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Cardiff
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Swansea

By Mangates

Customer Service Essentials 1 Day Training in Swansea

Boost Customer Satisfaction: Join us 1 Day Training in Swansea
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Brighton

By Mangates

Customer Service Essentials 1 Day Training in Brighton

Boost Customer Satisfaction: Join us 1 Day Training in Brighton
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Oxford

By Mangates

Customer Service Essentials 1 Day Training in Oxford

Boost Customer Satisfaction: Join us 1 Day Training in Oxford
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Craigavon

By Mangates

Customer Service Essentials 1 Day Training in Craigavon

Boost Customer Satisfaction: Join us 1 Day Training in Craigavon
Delivered In-Person + more
£595 to £795
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Educators matching "Dealing With Difficult Customers"

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Customer Care First

customer care first

Bespoke, in-house customer service training solutions, delivered both face-to-face and online across the UK.Our mission is to deeply embed in our clients’ hearts and minds that everything they say and do impacts the emotions of their customers.An independent, family-owned company that specialises in empowering businesses throughout the UK to provide outstanding customer service, we; Have over 25 years of diverse customer service and learning and development experience Live and breathe customer service Are trusted by the UK’s leading brands Stay ahead of the latest developments in customer service, behavioural science and neuro-linguistic programming to keep our programmes, game-changing Work on changing a team’s mindset, first, and their behaviour, second Ensure our programmes produce change and tangle results Know how to win over teams who are not meeting customers’ expectations Pride ourselves on reducing customer complaints and improving customer feedback Will help you up your customer service game

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The Experience Corp

the experience corp

Who We Are The Experience Corporation, is a boutique training and consulting firm dedicated to enhancing customer satisfaction through online training for frontline teams and individual professionals. We provide engaging courses which focus on equipping learners with the practical skills needed to uplevel their soft skills.  We also provide oragnisations with online learning solutions to equip their frontline staff and managers with exceptional soft skills.  Our courses cover the following topics:  * Customer Service  * Customer Experience (CX) * CX Management  * Complaint Handling  * Time Management  * Challenging Customers  * Professional Communication  Who We Help Our courses are for individual learners who are looking to upskill themselves so they can stand out for a promotion, boost their CV and improve their performance at work.  We also serve corporate organisations by providing online learning solutions for frontline employees and their managers.  We serve a variety of industries such as  * Retail * Hospitality * Non-profit * Healthcare * Financial Services   * Previous Clients  Our previous corporate clients include The National Health Service and The Atlas Building London.

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Beyond Satisfaction - Customer service Training

beyond satisfaction - customer service training

I am an experienced, highly skilled and passionate customer service Trainer and Consultant. I am helping businesses and professionals to improve their customer service skills and deliver the best experience to their customers. With more than a decade of experience working for luxury establishments all around the world and all the required qualifications to deliver powerful Training, I am using my expertise, skills and vision to help my attendees becoming experts in customer service. Delivered both on-site and online, these customer service courses have been specifically tailored to cover key topics that are crucial to customer success and care and applicable to my attendee's daily job and challenges. To make your clientele happy, it is crucial to understand that customer service as we call it is only the "emerged part of the iceberg". My vision is built on all the things that can improve your customer service skills so it makes the best impact on your performance and clientele's satisfaction.

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Staff Safety Training

staff safety training

Haywards Heath

Our courses are designed to improve confidence and awareness when dealing with aggression or conflict. Our aim is to keep your staff safe when dealing with difficult customers. Our courses are highly interactive and we use your experiences to ensure the training is relevant to your sector. We believe that a consistent and inspirational approach to training will inspire confidence, engage your staff and make them feel more secure.

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Lead Academy

lead academy

Swindon

Lead Academy is a leading provider of online training, practical courses, and professional accreditation. Our innovative e-learning platform offers professional qualifications with materials accessible wherever, whenever through your computer, tablet, or even your phone! Lead Academy knows that learning doesn’t begin and end in the classroom. Education is an ongoing process throughout our lives. That’s why we offer courses covering a variety of subject areas, accessible anywhere in the world. We keep our training affordable without losing out on quality, with all materials designed and delivered by industry experts. Through this, we aim to help people achieve their personal and professional development, with the UK and internationally-recognized accreditation as proof of their new skills and knowledge Here are some of the key features of Lead Academy: * A wide variety of courses to choose from * The ability to take courses at your own pace * Access to the course library for a year or lifetime with a membership * Success stories from past students If you are interested in learning more about Lead Academy, our team encourage you to visit the page at https://lead-academy.org/ [https://lead-academy.org/].

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Puritas

puritas

5.0(5)

Various

Puritas | Professional Development & Coaching Services Puritas specialises in bespoke business coaching and professional development services across Norfolk, Suffolk, Essex, Cambridgeshire and London.

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Sterling Training

sterling training

4.9(9)

Southampton

Sterling Training delivers top quality management, sales, soft skills and trainer training. So what makes us different from any other training company? It’s HOW we do what we do. We deliver learner-centred training that’s exciting and challenging, with practical, real-world application. That means learning goes deeper and lasts longer.  We give you skills in critical thinking, evaluating, problem solving, reflecting – the skills organisations need to drive their business forward. We create active training rooms, where co-operation, participation and support are the cornerstones. Our expert trainers facilitate powerful training which connects deeply with you, reinforces what you know and challenges what you don't. A learner-centred approach has a dramatic impact on how much of the training is retained, which means your learning goes deeper and lasts longer because it's engaging and energising.

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Beyond Theory: business training & coaching

beyond theory: business training & coaching

Northampton

We provide training and coaching on leadership development, employee engagement and customer excellence. Accredited and quality assured by the Institute of Leadership, our training and coaching is bespoke designed to support business and professional development.  We can come to you, you can come to us or we can do it online - the choice is yours.  

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Care First Training

care first training

Gloucester

The best way to manage the emotional wellbeing of your workforce is to enable them to manage it themselves. Care first’s professional training courses help managers and employees to manage the pressures of work more effectively. We give managers the tools to identify and deal with signs of stress in others, and develop their own management style to help prevent issues arising. Courses are closely tailored to your own organisation and can include the following areas: listening skills managing pressure positively - for individuals and managers identifying coping skills in others active people management skills communication skills managing high-pressure environments, such as call centres professional approaches to difficult situations at work managing boundaries managing home visits dealing with difficult customers managing conflict in the workplace

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Knight Training (UK) Ltd

knight training (uk) ltd

5.0(43)

Lancaster

Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body. The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies. We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol. We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK. We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations. We have a large choice of e learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc. For a full list of training courses, please visit the courses page in the menu bar at the top of the page, or browse what is available from the booking form accessible by selecting Book from the menu bar.

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