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16 Customer Experience courses in Glasgow

Customer ExperienceGlasgow

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

YMCA Level 3 Diploma in Teaching Pilates

5.0(13)

By Platinum Training Institute

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

YMCA Level 3 Diploma in Teaching Pilates
Delivered in Belfast + 1 more or Online + more
£1,495

Customer Facing Skills

5.0(3)

By Lapd Solutions Ltd

Customer care, customer service, Moccasin Approach,

Customer Facing Skills
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1,250 to £1,500

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry
12

Educators matching "Customer Experience"

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People Plus

people plus

4.1(7)

Glasgow

We’re successful because we have built teams of people truly committed to having a positive impact on other people’s lives. We have a defined way of working, with our four trademarks explaining how we go about things and how we act as an organisation: True North – We always operate with high ethical standards, keeping a sense of our ‘True North’, even when no-one is watching. We are the best version of ourselves, all the time, in everything we do Own It – We always take personal accountability for everything we do, including any issue we come across, owning it until it is fixed and seeking help when we need it Improve to be the best – We want to be the best at what we do for our clients, customers, service users and learners. That means we have a passion to keep learning and improving. We never accept second best Customer First - Helping our customers improve their lives is our ‘why’. Seeing things from their point of view and delivering the customer experience they deserve is how we start to make a difference. Join our team. Check out our latest vacancies

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