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36 Customer Service courses in Leicester

Customer ServiceLeicester

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626
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Educators matching "Customer Service"

Show all 7
Dynamic Training And Development

dynamic training and development

Hinckley

Today’s workforce needs to be flexible and agile As most organisations are now trying to do more with less, continuous development of your employees is essential. Only by improving core competencies and capabilities and addressing skills gaps can you remain competitive and achieve your business goals.

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Trans4m

trans4m

Leicester

Trans4m Leicester CIC are a "Community Interest Company" - a company limited by guarantee trading for the benefit of the local community. We deliver vocational training and education in practical skills, develop numeracy and literacy skills and provide an environment to support the personal, social and employability development of young people to aid their entry into the world of work and social inclusion

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The Drainage Academy

the drainage academy

Dingley

The NDA has been formed in conjunction with the National Association of Drainage Contractors and is made up of a network of NADC approved training providers. These companies, many of which will be well known to you have joined the NADC in its efforts to promote the NADC certified contractor / DrainSafe scheme. All NDA trainers have long-time and relevant industry experience and a minimum of the following: An Award in Education and Training (Level 3 or equivalent) and IOSH Managing Safely. NDA trainers are EU Skills Approved and WRc Approved. The NDA training suite of drainage-related courses is fully approved by DrainSafe, the new quality marque for the drainage industry.

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Rundle & Co Ltd

rundle & co ltd

Leicestershire

Our investment in technology enables services to be tailored to each client’s unique priorities. But what makes us truly different is our people. We support clients with dedicated teams of service professionals who ensure each contract is delivered precisely as our customer requires. We focus on training our people to the highest standards in the industry to drive performance, guarantee compliance, and deliver our commitment to ethical enforcement. This focus has fuelled our reputation for providing great customer service, and exceptional recovery performance.

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Health Link Services Uk

health link services uk

5.0(1)

Leicester

Established in 2011, Health Link Services (UK) is a growing Accredited Social Enterprise Training company which delivers tailor made bespoke short courses or longer-term training programs. We hold approved centre status with two awarding bodies, so that we can offer both accredited and non-accredited programs to suit your organisations training needs. Our company is accredited with the Advantage Independent Accreditation in Learning. We are a member of Association of Health Care Trainers (AoHT) and we also work in partnership with De Montfort University in Leicester (UK). Health Link Services (UK) works with individuals from different communities, community organisations and different companies registered in Health and Social Care. As a growing and expanding company, we take pride in the fact that we are friendly, approachable and professional. We provide a high level of customer service. Our training facilities are equipped with computers, chairs and desks, a health care bed, a hoist as well as First Aid Kit equipment, so that we are able to give practical illustrations during Mandatory Training in Care. We offer our clients the flexibility of training their employees at our training venue or sending our trainers at the venues themselves. Our customers are also able to do our online courses and then they are able to attend our practical training aspects at our centre. This is for courses like People Movers Moving & Handling, Basic First Aid and Medication.

VishwArt

vishwart

Queniborough

2023 is a new beginning for VishwArt as there are many exciting things bubbling in the background.  I am Tina Gajjar, and I am the paper quilling artist behind the brand VishwArt. I began my journey as a paper artist in Summer 2017 not really knowing where I was headed, just knew that I enjoyed working with paper. I am a self-taught Quiling Artist and work on commissioned art pieces for the baby nurseries and one of a kind statement art masterpieces for the home. I haven't always been a Paper Artist. I used to work in Aerospace Operations as a Program Manager and Customer Service Manager. Life has a way of changing your path .. for the greater good. As soon as you become attuned to it .. it starts working in miraculous ways. Over the years, I have become fond of teaching this art of paper quilling and I frequently host quilling workshops I like to call Quill 'n' Chill locally and online. It is so satisfying to see the calmness that the students feel when they start quilling and when they are able to see what their simple act of curling paper has turned into .. often a beautiful piece of art.  Why not join me on one of these workshops and enjoy this mindfulness crafting with me. 

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Mpi Learning - Professional Learning And Development Provider

mpi learning - professional learning and development provider

Loughborough

MPI Learning - Business Learning and Development MPI Learning is a global business learning and development provider based in the UK, we work to shape the learning of your leaders & employees.

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