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35 Customer Service courses in Sheffield

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

HABC Level 2 Award in Customer Service (QCF)

5.0(7)

By Safehouse Health And Safety Consultants Ltd

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.

HABC Level 2 Award in Customer Service (QCF)
Delivered in Barnsley or OnlineFlexible Dates
Price on Enquiry

Customer Service: Get All Basics Right to Elevate Your Customer Experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer Service: Get All Basics Right to Elevate Your Customer Experience
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Sheffield

By Mangates

Customer Service Essentials 1 Day Training in Sheffield

Boost Customer Satisfaction: Join us 1 Day Training in Sheffield
Delivered In-Person + more
£595 to £795

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Educators matching "Customer Service"

Show all 11
Abbeydale Training

abbeydale training

Barnsley

UK based training providerWe work with businesses, schools and the wider public sector. Over the years, our aims and ethos have remained constant – all of the training we deliver has to be relatable to the workplace and add real value. Our packages are created to deliver the training our clients need and are delivered where and when they need them. This customer first approach has ensured that our clients use us time and time again. We believe that training should not be a box ticking exercise, nor that one size should fit all. It is vital that delegates leave us with knowledge, ideas and enthusiasm and that every programme has a lasting and positive impression on both the individual and the organisation. Our interactive and practical methods are the key to helping our learners to make real changes in the workplace and to become more effective. We hope you agree and look forward to working with you. We pride ourselves in practising what we preach. As providers of customer service training, customer satisfaction is very important to us. This approach has resulted in 95% of our clients using us again and again: Princes Foods since 2009 The Houses of Parliament since 2011 DLA Piper since 2006 Penk Insurance since 2004 Excalibur UK since 2001 The list goes on and on. Our clients keep coming back to us (some for whom we have become their sole training provider) and here are some of their reasons: We are easy to work with. We take the fear out of the learning environment. We adapt the courses to their needs. Our training always means something in the real world. What we teach can be put into practise straight away. We make a difference.