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33 Customer Service courses in Sheffield

Customer ServiceSheffield

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

HABC Level 2 Award in Customer Service (QCF)

5.0(7)

By Safehouse Health And Safety Consultants Ltd

This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. How long will it take me to achieve this qualification? This qualification is classroom-based and usually achieved by taking a one-day course. However, it can also be achieved through a variety of other methods including blended and distance learning, as long as the recommended learning hours are completed. How is the qualification assessed? Through a 1-hour 30-question multiple-choice examination. Learners must achieve a score of at least 20 out of 30 in order to pass.

HABC Level 2 Award in Customer Service (QCF)
Delivered in Barnsley or OnlineFlexible Dates
Price on Enquiry

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry
1234

Educators matching "Customer Service"

Show all 9
Prospect Diagnostics

prospect diagnostics

Dronfield

Representing several leading medical device and in-vitro diagnostics manufacturers across Europe, our experienced customer care team provides comprehensive sales, service and technical support to customers, throughout the UK. Our product portfolio also includes a range of peripheral products specifically designed to meet the needs of point of care coordinators and practitioners.

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Abbeydale Training

abbeydale training

Barnsley

UK based training providerWe work with businesses, schools and the wider public sector. Over the years, our aims and ethos have remained constant – all of the training we deliver has to be relatable to the workplace and add real value. Our packages are created to deliver the training our clients need and are delivered where and when they need them. This customer first approach has ensured that our clients use us time and time again. We believe that training should not be a box ticking exercise, nor that one size should fit all. It is vital that delegates leave us with knowledge, ideas and enthusiasm and that every programme has a lasting and positive impression on both the individual and the organisation. Our interactive and practical methods are the key to helping our learners to make real changes in the workplace and to become more effective. We hope you agree and look forward to working with you. We pride ourselves in practising what we preach. As providers of customer service training, customer satisfaction is very important to us. This approach has resulted in 95% of our clients using us again and again: Princes Foods since 2009 The Houses of Parliament since 2011 DLA Piper since 2006 Penk Insurance since 2004 Excalibur UK since 2001 The list goes on and on. Our clients keep coming back to us (some for whom we have become their sole training provider) and here are some of their reasons: We are easy to work with. We take the fear out of the learning environment. We adapt the courses to their needs. Our training always means something in the real world. What we teach can be put into practise straight away. We make a difference.

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The Compliance Company Core Services

the compliance company core services

Sheffield

Our expert team provide bespoke compliance services for all business sectors.

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Excell For Training

excell for training

Chesterfield

Excell for Training specialise in the delivery of qualifications in Adult Care, Children and Young People, Business Administration, Customer Service, Team Leading and Management across England.

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Safehouse Health And Safety Consultants Ltd

safehouse health and safety consultants ltd

5.0(7)

Barnsley

Safehouse Consultants are health and safety consultants that specialise in supporting a full range of businesses from the small businesses who cannot afford to employ a full time health and safety manager to corporate clients who like to see an independent specialists perspective for their business. Small businesses. In our experience we know that its difficult comply with the Health and Safety at Work Act of 1974 (HSAWA74) as a small business, this maybe partly due to financial constraints or lack of knowledge, albeit with good intentions.  Let us be your safety representative and take the burden away from you so you can get on with your day to day business. We wont sell fear by claiming you can go to jail or pay massive fines etc.  We will ensure  you comply and gain the necessary experience to help yourself in the future. We make a point of representing the owner or director who employs us. We are employed to argue for you against the HSE, the environmental health officer, your staff, your insurer, etc. Safehouse are here to promote Health and Safety and to show you that it’s not all doom and gloom, the grim reaper does not wear a high vis jacket.

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Realise Learning & Employment

realise learning & employment

4.7(30)

Sheffield

Realise is a training provider who helps people to unlock their potential. We ensure that learners are on the right programmes to achieve their ambitions.We are a training provider who helps people to unlock their potential. Everything we do is built upon our passionate, curious and human culture. We ensure that learners are on the right programmes to achieve their ambitions. We do this by having real conversations with businesses and people.

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Storm Training & Solutions (Sheffield) Ltd

storm training & solutions (sheffield) ltd

5.0(4)

Sheffield

Computer training specialists in Derbyshire with trainers available delivering IT training in Leeds, Yorkshire and across the UK. Learn how to be more productive from certified instructors

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Rims Motoring School

rims motoring school

Rotherham

We appreciate you taking the time today to visit our web site. Our aim is to provide our customers with the best possible driver training experience. We pride ourselves on our customer service delivering quality instruction, using modern teaching techniques delivered by our friendly, reliable and professional team of instructors. RIMS Driving School Ltd is a well-established Driving School in the Rotherham area and our customers have been passing their test with us since 1992! We have a great team, that is continually growing to meet the needs of our local community here in Rotherham. We are not like the other national organisations; we are like a family and treat you like family too!

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Apprentice Team Ltd

apprentice team ltd

4.0(70)

Derbyshire

Apprentice Team Ltd are a registered training provider delivering apprenticeships and work-based qualifications, rated ‘Good’ by Ofsted. We are based in Chesterfield, Derbyshire, and we deliver training throughout the country through our team of dedicated assessment and tutor professionals. Operating for 10 years within the training and skills industry, we have a wealth of experience and can provide bespoke support and guidance to employers and learners. At Apprentice Team Ltd, we pride ourselves on the quality of delivery and customer service provided to all our clients, continually adopting new and innovative teaching and delivery methods. Our dedicated assessment and tutor professionals work closely with all employers and learners, completing initial consultation to ensure all training and services are bespoke and tailored to your individual needs. In addition to government-funded programmes, we also provide a range of courses and qualifications at extremely competitive rates with flexible payment terms.

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