• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

36 Customer Service courses in Edinburgh

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Customer Service: Get All Basics Right to Elevate Your Customer Experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer Service: Get All Basics Right to Elevate Your Customer Experience
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Dunfermline

By Mangates

Customer Service Essentials 1 Day Training in Dunfermline

Boost Customer Satisfaction: Join us 1 Day Training in Dunfermline
Delivered In-Person + more
£595 to £795

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boost Customer Satisfaction: Join us 1 Day Training in Edinburgh

By Mangates

Customer Service Essentials 1 Day Training in Edinburgh

Boost Customer Satisfaction: Join us 1 Day Training in Edinburgh
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Livingston

By Mangates

Customer Service Essentials 1 Day Training in Livingston

Boost Customer Satisfaction: Join us 1 Day Training in Livingston
Delivered In-Person + more
£595 to £795

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Supply Chain and Logistics Management

5.0(10)

By GBA Corporate

Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.

Supply Chain and Logistics Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Educators matching "Customer Service"

Show all 11
Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Iain Lowdean Golf

iain lowdean golf

Lasswade

Iain is a full-time Teaching Professional with over 11 years' experience in the golf industry, currently serving as the Head Teaching Professional for David Burns Academy (Tour Coach), based at Kingsfield Golf & Leisure and Melville Golf Centre. As a Golf Professional since 2011, Iain has accumulated an extensive wealth of knowledge, drawing from his background in sales, hospitality, and golf. Armed with degrees in Golf Studies and Leisure and Sports Management (BA), he brings a unique customer service perspective to the fore and is ceaselessly developing fresh ideas to drive progress as a Teaching Professional.  He has held esteemed positions as the Head PGA Professional at Baberton and Kingsknowe Golf Clubs and as an Assistant Professional at Murrayfield Golf Club, within the Edinburgh and Lothians area. During his formative years in Gloucestershire, Iain honed his skills, representing his county whilst playing off a handicap of +1.  Embracing the modern digital era, Iain has skilfully adapted to online coaching, offering golf lessons on the virtual stage. He holds a prestigious ranking amongst the Top 10 coaches on Skillest, the foremost online golf lessons platform, where he now coaches players on a global scale. His impressive Skillest profile serves as testament to his sterling coaching skills.  As a Certified Putting Instructor (CPI) and coach in ground force reaction with BodiTrak, Iain is passionately committed to personal development, striving to deliver the very best coaching to his students. He is the proud custodian of a TrackMan 4, utilising the latest technology to provide insightful lessons in an easy-to-understand format. With a keen eye on advancing his skills and knowledge, he initiated remote coaching during the Covid crisis and has perpetuated this practice, welcoming new contacts from around the globe.  Settled in Edinburgh with his wife and three children, Iain has a lifelong commitment to the sport and continues to warmly invite new students to learn and flourish under his expert guidance in this enduring game.