Description

Recognised Accreditation

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.

The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

What is CPD?

Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.

Benefits of CPD

Improve your employment prospects

Boost your job satisfaction

Promotes career advancement

Enhances your CV

Provides you with a competitive edge in the job market

Demonstrate your dedication

Showcases your professional capabilities

What is IPHM?

The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill.

Benefits of IPHM

It will help you establish a positive reputation in your chosen field

You can join a network and community of successful therapists that are dedicated to providing excellent care to their client

You can flaunt this accreditation in your CV

It is a worldwide recognised accreditation

What is Quality Licence Scheme?

This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

Benefits of Quality License Scheme

Certificate is valuable

Provides a competitive edge in your career

It will make your CV stand out

Course Curriculum

Introduction
	WHY Customer Service Is CRITICAL To Your Business!	00:05:00
	Good Isn't Good Enough!	00:03:00
	We Are ALL in the âHelping Fieldâ	00:10:00
	Providing âConciergeâ Level Of Service	00:06:00
	The 5 Tenets Of TQM	00:03:00
	How To Boost Customer Satisfaction	00:08:00
	How To Avoid The 10 Deadly Sins Of Customer Service!	00:15:00
	More Money $$$ - Through Customer Retention	00:05:00
	How Much Is A Customer Worth? $$$	00:08:00
	Do You Understand Your Customer?	00:07:00
	Dealing With Difficult Customers	00:19:00
	âLEAPâ Into Customer Service!	00:18:00
	Exceptional Phone Service	00:17:00
	WHY Customers Buy From YOU! $$$	00:17:00
	Bonus Lecture. Final Tips.	00:07:00
Obtain Your Certificate
	Certificate of Achievement	00:00:00
Get Your Insurance Now
	Get Your Insurance Now	00:00:00
Feedback
	Feedback	00:00:00

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Customer Service Training Program

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