Description

Intercultural Competence: In-House Training

In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world.

The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms.

What you will Learn

At the end of this program, you will be able to:

Articulate on the meaning of culture and intercultural competence

Express the importance of body language and appropriately demonstrate its emblems

Describe three cultural models and consider their application in assimilating cultural behaviors

Define emotional intelligence and explain how it is linked to cultural intelligence

Examine the four cultural intelligence capabilities and give examples of how each is developed

Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence

Foundation Concepts

Fundamentals of culture

Culture and body language

Culture and proxemics

Cultural Models

Iceberg culture model

The onion model of culture

Hofstede's model of national cultures

High-context and low-context cultures

Cultural Intelligence

Emotional intelligence overview

Cultural intelligence overview

Cultural Profile

Cultural profile dimensions

Understanding your cultural profile

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Intercultural Competence: In-House Training

By IIL Europe Ltd

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