Booking options
£1,250 - £1,500
+ VAT£1,250 - £1,500
+ VATDelivered Online or In-Person
Delivered at your location
UK Wide
Full day
All levels
Our Moccasin Manager and our Moccasin Approach offer a unique perspective on understanding and addressing management challenges, paving the way for positive change. It's important to note that this is not a quick fix but a journey that requires commitment, effort, proactive teamwork, measurement, responsibility, and accountability from your organisation.
In this interactive workshop, your managers will have the opportunity to share their management challenges, concerns, worries, and hopes. Together, we will explore how our approaches can help identify and address these issues and discuss strategies for implementation. We also encourage participants to commit to follow-up discussions after the workshop to track progress and address ongoing challenges.
LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.
Who? - This is for any level of Manager or Leader (regardless of hierarchical position) and those expected to step into managerial or leadership roles in the next 12 to 18 months.
Why? - From our experience, most new managers and leaders are rarely given proper management or leadership training before their first appointment. If you think about it, this is inviting problems! How can you expect someone to step up from being one of the team to managing the team (or another team) without proper training?
Very few organisations do this, but those who continue to do this for all their rising talent say it produces benefits and helps everything work smoothly. They would not continue to run these programmes with us if it were not.
When asked why they have these programmes annually, they mostly say it gives prospective managers and leaders the understanding of how to deal with people and understand how everyone else will be managing and leading their people too. They also want them to have time to practice the skills before they take up their new positions.
Managers need to know how to manage people, which means understanding how people are different, how they want to be treated, and how they do not want to be treated. This may seem common sense until you bring in the organisation's culture.
What is Emotional Intelligence?
Why MUST we ALL use it at work (and in our personal lives, too)?
What is our Moccasin Approach®, and how does it link to EI, work, and relationships?
What is Empathy, and why do we split it into three different types?
EI and assertiveness are why we must be firm and fair but still use empathy.
Balancing our needs, Team needs, EI and Organisational needs.
The challenges of using EI and why ALL of us must be Authentic.
Creating the evidence to spread psychological safety across the organisation.
How the Self-Fulfilling Prophecy works for (or against) EI.
What is our ES2, and why is it SO crucial for ALL our Teams and the organisation as a whole?
Create your own Core Management Principles based on our logic-driven approach.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
No, our prices include ALL of our expenses. So the price you are quoted is the price you pay.
We strongly recommend groups of three up to a maximum of 12 and no more. We can "occasionally" make exceptions.
On the Train the Trainer, it is a maximum of 6 people due to each person delivering their training sessin, the video recording and individual feedback on the last day.
1. We offer lifetime short post-event support for all our events for up to two years.
2. Our reputation is built and maintained by ensuring you attain the ROI you need. Our post-event support helps you achieve this.
3. We offer bolt-on sessions at a reduced rate as required for up to one year.
4. Our pricing is all-inclusive, ensuring you won't be surprised by additional expenses.
5. Mac Macdonald (our lead facilitator) has extensive hands-on experience in all types of organisations and industries, including his military service, where he taught leadership, management, train the trainer and communication skills.
6. Fully downloadable online PDF handouts for your workshops, courses and programmes which are regularly updated.
7. Our delivery style is not a lecture but a series of in-depth discussions on the topics, ensuring what we deliver to your people isn't just informative but also relevant to their working environment.
8. For organisations with neurodiverse (ND) colleagues, Mac Macdonald will always deliver your events, as he is diagnosed as autistic (high functioning) and can personally relate to ND people and their needs.
9. Mac attained his master's in how emotional intelligence impacts leadership and management.
10. We directly fund our own charity, FLOW for ALL (Forces Literary Organisation Worldwide for ALL).
Whilst initially focussed on serving military and veterans, the charity now supports anyone impacted by PTSD from any trauma and other mental issues by writing, sharing, and commenting on each other's work.