Customer Service Training

Description

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online.

The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course.

With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.

You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.

Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.

Learning Outcomes Of This Training

Progression:

After completing this course you can progress towards-

Why Prefer this Course?

*** Course Curriculum ***

Customer Service Course

10 CPD hours / points Accredited by CPD Quality Standards

This training applies to anyone who is looking to kickstart their career in a customer-facing role

The Customer Service program does not require any prior knowledge

This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset.

On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone.

CPD Accredited Certificate

Digital certificate - £10

Assessment Process

Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.

CPD Accredited Certificate

Hard copy certificate - £29

If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.