Description

Duration

2 Days

12 CPD hours

This course is intended for

Network Video Engineer
Voice/UC/Collaboration/Communications Engineer
Collaboration Tools Engineer
Collaboration Sales/Systems Engineer

Overview

Install, Configure, and Implement Cisco Emergency Responder (Cisco ER).
Configure CUCM for CER
Configure Emergency Response Locations (ERLs)
Configure Emergency Location Identification Numbers (ELINs)
Configure PSAP calls and PSAP CallBack
Configure Users and onsite Security Management

This is a 2-day hands-on course, where students will Install, Deploy, and Configure Cisco Emergency Responder (Cisco ER) 12.5. Student will also integrate emergency communication system with Cisco Unified Communications Manager. Students will learn how Cisco ER automatically notifies and routes calls to the local public safety answering point (PSAP) operator. Students will configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.

Cisco Emergency Responder Overview

PSAP/ Emergency Calling Overview
National Emergency Number Association
Legislation and Regulation
Service Provider ALI
Automatic Number Identification (ANI)
Automatic Location Identification (ALI)
NENA Emergency Response Location
NENA Guidelines for ERLs
NENA Emergency Location Identification Number (ELIN)
E911 Preparation
Cisco Emergency Call Handler
Cisco Emergency Responder 11.x Enhancements
License Management
Emergency Responder Redundancy
Clustering CER over the WAN
Integration with UC Manager
Intrado Architecture
CER Wireless Features Overview

Installing Cisco Emergency Responder

Supported Hardware Platforms
CER Virtual Server Requirements
Deploy Cisco CER OVF/OVA
Installation of CER
CER CLI Interface
Reset Application Administrator Password
Add 2nd CER Server - Subscriber
Upgrade VMware Tools on Cisco Emergency Responder Server
CER Backup and Restore
CER PLM Licensing

Unified Communication Manager CER Configuration

Cisco Unified Communications Manager Administrator Interfaces
Cisco Unified Communications Manager Required Services for CER
CUCM SNMP Settings
Phone Partition and Calling Search Spaces
Partitions for 911 Services
CER CUCM Configuration for CTI Route Points and CTI Ports
Configure CER Route Patterns for 911 and Security Personal
Create Translation Patterns for ELINs
Create Emergency Responder Cisco Unified Communications Manager User
Location Awareness Overview
Configure Wireless Endpoint Tracking Feature on UCM 11.5

Cisco Emergency Responder (CER) Configuration

Emergency Responder Interface
E.164 Dial Plan Support
Cisco Emergency Responder Groups
Setup CER Groups
CER Telephony Settings for CER
Cisco CER License Manager
Cisco CER Email Settings
Cisco CER - Add Subscriber
Onsite Security Alerts for Security Personnel
Pager Alert Configuration
Configure Emergency Response Location (ERL)
Configure Emergency Location Identification Number (ELIN)
ERL Migration Tool
Configure SNMP
Configure Phone Tracking
Configure LAN Switch Tracking
Configuring IP Subnet-based ERLs
Configuring Manual Phone Tracking
Emergency Responder User Management
Manage Onsite Alerts, ERLs, and ALI Data
User and Security Logins
CER - Web Alerts
CER - ERL Audit Trail
Export PS-ALI Records
ERL Debug Tool

Course Images

IDC-CER v11.5-Installing, Deploying and Configuring Cisco Emergency Responder

By Nexus Human

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