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£1,495
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Project Quality Management
- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
Delivered In-Person
Delivered at organisers' location
London
Full day
All levels
Description
Project Quality Management
In today's environment, quality is the responsibility of everyone. Project success is no longer just the fulfillment of a project on schedule, on budget, and within the scope. Today, projects aren't successful unless the customer's needs are met at the highest level of quality at the lowest cost to the organization. Project Managers must know customer needs, and manage to them throughout the project lifecycle, in order to gain acceptance. Project Quality Management provides an interactive, hands-on environment for participants to practice identification of critical quality requirements (quality planning), fulfillment of those requirements through well-designed processes (Quality Assurance), and statistical awareness of technical specifications of project deliverables (Quality Control).
What You Will Learn
You'll learn how to:
Plan for higher quality project deliverables
Measure key performance indicators on projects, processes, and products
Turn data into useful project information
Take action on analyzed data that will drive down non-value-added costs and drive up customer acceptance and satisfaction
Reduce defects and waste in current project management processes
Foundation Concepts
Quality Defined
Customer Focus Financial Focus
Quality Management
Process Management
Cost of Quality
Planning for Quality
Project Manager Role in Planning
Voice of the Customer
Quality Management Plan
Measurement System Accuracy Data Gathering Data Sampling
Manage Quality
Process Management
Process Mapping
Process Analysis
Value Stream Mapping Standardization Visual Workplace and 5S Error Proofing (Poka-Yoke) Failure Mode and Effect Analysis
Control Quality
The Concept of Variation
Common Cause Special Cause
Standard Business Reports
Tracking Key Measurements
Control Charts
Data Analysis
Variation Root Cause Analysis Variance Management
Designing for Quality
About The Provider
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