Booking options
£12.99
£12.99
On-Demand course
1 hour
All levels
STOP Press: New Website promotion: RRP £69, Offer price just £12.99!
(Limited period only.)
As with all ZandaX courses, you can return to re-run, review and revise as often as you like!
(12 month unlimited single user license)
Course Objectives:
After taking this course, you'll be able to:
Prioritize actions to overcome problems and remove barriers
Deal with opposition, and conflict in a calm and controlled way
Know how to deal with difficult messages
Know when, and how, to use assertiveness, and maybe sometimes intimidation
Remember the importance of location, and timing, when you communicate
Create your personal list of best practice, and use it at all times
Your Route to Fixing Communication Problems
We all have problems with communication from time to time. And knowing how to fix them will enable you to deal with common situations that may otherwise hold you back.
This course will enable you to deal with, and avoid, obstacles that can get in the way of smooth and effective communication.
Target Audience:
Anyone who wants to fix problems with communication that involves themselves and/or their staff, so things run more smoothly. (These can be applied at work, home or with friends.)
Pre-Course Requirements
All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to fix problems you may have with parts of your communication!
Career Path:
Just think: how will you benefit if you are able not only able to fix problems with communication, but to prevent many of them happening in the first place?
Learn how to set yourself up for a smoother life by understanding what causes common problems, and learning techniques for overcoming them.
Course Outline:
Course Introduction & Workbook Download
Identifying Problems and Overcoming Barriers
Dealing With Opposition and Conflict
Delivering Difficult Messages
Using Assertiveness and Intimidation
Where and When to Communicate
5 Best Practices for Communicating Effectively
Key Takeaways
Module Test
Course Wrap Up
[NOTE: An interactive workbook is provided to support your learning]
YES: you can revisit the course as often as you like to revise, review and reinforce what you've learned.
It's an online course, so you can run it in your own time, 24/7, whenever and wherever it suits you.
Our courses are provided on a single-user basis, but we offer multi-purchase discounts if you want to buy courses for teams of people.