XL Team

Hi Rob. We are a little surprised to see that you have chosen to leave a 1 star review. The team worked hard to accommodate your very busy/limited schedule/availability, you were very limited on Months & Dates and every effort was made by the team to work around this. The team went above & beyond to ensure that every effort was made to accommodate your requests. Customer satisfaction is key as reflected in our very positive review section.

Hello Lawrence We are disappointed to receive a 1-star review following your late arrival. No contact was made to advise us, and had it been, we may have been able to assist. The RCUK ILS is a regulated course requiring full attendance, and arriving 45 minutes late meant essential elements were missed. Alternative dates were offered and accepted, and our team will be in touch. We pride ourselves on our consistent 5-star feedback and high candidate satisfaction.

Hi Steven. Thanks so much for your kind review. We are very happy that you have gained the confidence to deal with an emergency should you every be unfortunate enough to need to put your skills into practice. We look forward to welcoming you to future courses.

Hi Stephen. Thanks so much for your lovely review. We are pleased to hear that you enjoyed your course and would highly recommend us! Thanks for attending and we hope to see you again for a refresher.

Hi Lee. Thank you so much for your kind review. It was a pleasure for the trainers to have you on the course and we are pleased that you found the course informative. We look forward to welcoming you back for future courses.

Hi Sarah. Thanks so much for your review. We will pass on your feedback to the instructor. Thanks again for choosing us!

Hi Michelle. We really appreciate your feedback and review. We are pleased to hear that you found the course content relevant to your role and you are now equipped with the additional skills to carry out your role. We look forward to seeing you on the next course.

Hi Connie. Thank you so much for your feedback. We are so pleased that you enjoyed the course and found the content interesting. We look forward to welcoming you on to future courses.

Hi Gillian. Thanks for the 5* review. We really do appreciate it.

Hi Deborah. Thank you so much for your 5* review. We really do appreciate it.

Hi Pauline. Thank you so much for the review. We are really pleased to hear that you enjoyed your course with us. Feeling comfortable throughout your course really helps to enhance the learning experience so this is great to hear.

Hi Andrea. Thanks for the 5* review. It is great to hear that you found the course informative and interesting. We really do appreciate the kind feedback.

Hi Joanne. Thank you so much for the feedback. We are thrilled to hear that you enjoyed your course with us.

Hi Stephen. Thank you for the kind feedback. It is great to hear that you found the course very informative and that you left feeling that you had learnt a lot.

Hi Marie. Thank you so much for completing the course with us and for your 5* review. It really is appreciated.

Hi Tracy. Thank you so much for the 5* review. We really do appreciate it!

Hi Karen. Thank you for the amazing feedback! We are thrilled to hear that you have benefitted from sitting the course with us. We look forward to delivering future courses to you.

Hi Lynne. Thank you for your very kind review. We are pleased to hear that you found the course interesting and interactive. We look forward to seeing you on future courses with us.

Hi Jade. Thank you so much for the 5* review. We really do appreciate it!