RCUK Immediate Life Support

Frequently Asked Questions

• What is ILS training?

  ILS training is a one-day course that teaches life-saving skills to help you act as a first responder in an emergency

• Who can take the ILS training course?

  The course is suitable for beginners, registered healthcare professionals, and refresher courses  

  Life Support Training is suitable for doctors, medical students, nurses, nursing students, midwives, paramedics and student paramedics, physiotherapists, dentistry professionals and other health and care professionals. It may also be suitable for fire service technicians, police personnel and prison officers. 

• How long is an ILS certificate valid for?

  An ILS certificate is valid for one year

• Do I need to compete the MCQ before the course? Which one should I complete?

  For ILS courses, pre-course MCQ can be taken as many times as you wish.

  The pre-course MCQ results do not count towards the final course results. However, candidates are encouraged to complete the assessments in preparation for the face-to-face part of the course. The faculty of the course may review the results in advance to support the candidate.

• How do I book a course?

  Booking a course is simple. Find a course on this site and select ‘book’ follow the steps to confirm your place! 

• Do you offer group discounts for multiple bookings?

  Yes, we offer group discounts for businesses or organisations booking multiple places or arranging private courses.

  Please contact us for a discount for private courses or bookings of 4 or more. 

  training@xlteam.co.uk

• Can I book a private on-site course for my organisation?

  Absolutely! We can deliver private courses at your premises, tailored to your workplace environment. On-site training is ideal for teams needing specific first aid knowledge.

  Contact us to arrange dates and discuss your requirements.

  training@xlteam.co.uk

  Please note: a standard charge for a minimum of 6 candidates is applicable for onsite training courses.

• What happens if I need to cancel or reschedule my booking?

  If you need to cancel or reschedule, please notify us as soon as possible.

  Our cancellation policy allows rescheduling without penalty up to 28 days before the course start date.

  Late cancellations may incur a fee.

  We can transfer you to a different course, a £25 transfer fee may apply. 

• Can I book a course for weekends or evenings?

  Yes, we offer flexible scheduling, including evening and weekend courses, to accommodate different workplaces and shift patterns. Contact us to arrange a convenient time.

• Can I attend the course if I have a medical condition or disability?

  We are committed to making our courses accessible. If you have any medical condition or disability that may affect your participation, please let us know in advance so we can make appropriate accommodations.