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Conflict Resolution in the Workplace

Conflict Resolution in the Workplace

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  • Completion Certificate
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Highlights

  • On-Demand course

  • All levels

Description

Recognised Accreditation

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.

Course Curriculum

Module 1: The Causes and Symptoms of Conflict at Work

Module 2: Resolving Conflict

Module 3: The Five Conflict Modes

Module 4: Using the Modes

Module 5: Assertiveness

Module 6: Making Positive Outcomes

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