Booking options
£34
£34
On-Demand course
14 days
All levels
This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive overview of managing human resources, employment conditions, and service quality in the tourism sector. Participants will explore various dimensions of consumer behavior, the holiday decision-making process, and insights into consumer decision-making models within the tourism industry.
After the successful completion of the course, you will be able to learn about the following:
The concept of managing human resource in tourism.
The concept of human resources in tourism, hospitality and events.
The concept of employment and working conditions in tourism.
The concept of human resources and service quality.
The various dimensions of consumer behaviour in tourism.
The holiday decision making process in tourism.
The consumer decision making model.
The various holiday behaviour insight.
This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism offers a comprehensive understanding of managing human resources in tourism, covering concepts in hospitality and events. Participants will delve into the intricacies of employment conditions, emphasizing the link between human resources and service quality. The course explores the multifaceted dimensions of consumer behavior in tourism, unraveling the holiday decision-making process and providing insights into consumer decision-making models.
This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive exploration of critical aspects in the tourism sector. Participants will gain insights into managing human resources, understanding employment conditions, and enhancing service quality. The course goes further to dissect various dimensions of consumer behavior in tourism, shedding light on the intricacies of the holiday decision-making process and offering valuable insights into consumer decision-making models. By the end of the course, participants will possess a profound understanding of the factors shaping consumer attitudes and behaviors, enabling them to make informed decisions within the dynamic tourism landscape.
Course Structure and Assessment Guidelines Watch this video to gain further insight.
Navigating the MSBM Study Portal Watch this video to gain further insight.
Interacting with Lectures/Learning Components Watch this video to gain further insight.
Consumer Attitude and Behaviour in Tourism Self-paced pre-recorded learning content on this topic.
Consumer Attitude And Behaviour In Tourism Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct.
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience,
Tourism Managers and Executives
Human Resource Professionals in Tourism
Hospitality and Events Industry Personnel
Marketing and Sales Specialists
Customer Service Representatives
Travel Agency Owners and Staff
Academic Researchers in Tourism
Tourism Policy Analysts
Destination Management Professionals
Service Quality Improvement Teams
Average Completion Time
2 Weeks
Accreditation
3 CPD Hours
Level
Advanced
Start Time
Anytime
100% Online
Study online with ease.
Unlimited Access
24/7 unlimited access with pre-recorded lectures.
Low Fees
Our fees are low and easy to pay online.
The Metropolitan School of Business and Management (MSBM) is an Ed-...