Description

Attaining detailed knowledge or specialising in a distinct field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge PR and CRM bundle to help you in this endeavour.

Our PR and CRM bundle is expertly designed to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding PR and CRM sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.

To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the PR and CRM bundle and gain a competitive advantage.

Learning Outcomes

This unique bundle will help you to-

Acquire a deeper understanding of PR and CRM

Help you in achieving your career goal

Make you confident in your knowledge and skills

Be aware of the employment trends in related industries.

Adapt to an ever-changing industry

The PR and CRM resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.

Course Curriculum

Course 1: - PR : Public Relation Training (Level 4 at QLS)

Introduction to Public Relations

Concepts of Public Relations

Management and Organisation of Public Relations

Public Relations Tactics and Research

Major Fields of Public Relations Practice Part I

Major Fields of Public Relations Practice Part II

Social Media and PR

Crisis management

Ethics & Professionalism in Public Relations

Course 2: - CRM (Level 4 at QLS)

Module 01: Introduction to Customer Relationship Management (CRM)

Module 02: CRM Fundamentals

Module 03: CRM Strategies

Module 04: Data Analysis in CRM

Module 05: CRM Databases

Module 06: Deepening Customer Relationship

Module 07: Handling Customer Complaints

Module 08: Future of CRM

Certification

Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.

CPD

80 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this PR and CRM bundle.

Requirements

Anyone can enrol in this Training.

Career path

You will get a competitive edge and have access to a variety of employment prospects after completing this PR and CRM bundle.

Certificates

Certificate of completion

Digital certificate - Included

2 Free CPD Accredited PDF Certificate

Certificate of completion

Hard copy certificate - Included

2 Hard Copy QLS Endorsed certificate Completely free of charge.

Course Images

PR and CRM Training - Double Endorsed Certificate

By Imperial Academy

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