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Civil - Legal Aid Agency Audits Course
Civil - Legal Aid Agency Audits Course
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Civil - Legal Aid Agency Audits Course

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online

  • 1 hour 30 minutes

  • All levels

Description

As a legal aid provider, audits are an inevitable part of maintaining compliance with the Legal Aid Agency (LAA) requirements. This comprehensive training course will guide new and existing civil Legal Aid providers through the full range of audit types conducted by the LAA, detailing:

  • What each audit involves

  • How frequently audits occur

  • Potential consequences of non-compliance

All providers should expect this visit annually as a minimum. We will break down what is covered, including:

  • Staff supervision and qualifications

  • File sampling and review

  • Payments on account

  • KPI performance and management data

You will also learn how the LAA uses your claims data and Provider Activity Report to identify areas for scrutiny and how to proactively address them.

The course will also include:

  • Peer Review: Strategies to improve your outcomes

  • Core Testing Audits

  • Costs Assessment Audits & Targeted File Reviews

  • Appeals Process: What to do if you need to challenge findings

Target Audience

Whether you are preparing for your first civil LAA audit or refining your approach, this session offers practical insights to help you stay compliant and confident.

Resources

Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.

Please note a recording of the course will not be made available.

Speaker
Steve Keeling, Consultant, DG Legal

Steve joined DG Legal after leaving the Legal Aid Agency in August 2016. In his 17 years at the LAA, he worked in the audit team as both auditor and manager and was a Contract Manager for several years.

Steve is also a certified SQM auditor and undertakes audits on behalf of Recognising Excellence as well as running training sessions for the SQM Audit Team periodically.

Frequently Asked Questions

  • Will I receive a Zoom link before the event?

    Yes, prior to the event a link will be sent to the email address used to register for the course so please ensure the delegate details are correct.

    You may also wish to save the domain @system.cademy.io as a safe sender to avoid emails containing access details and handouts from being diverted to junk/spam folders.

  • Will I be able to view a recording of this Course after the event?

    No, a recording will not be made available.

  • Can I record the training session?

    No, recording the training session is not allowed.  If you attempt to record the session or are found to be recording the event, you may be removed from the session and you will not be eligible for a refund.

  • Do you provide a certificate of attendance?

    For our Premier Training courses, please email us at teamadmin@dglegal.co.uk after the event if you require a certificate of attendance.

  • Will you provide a copy of the slides?

    The slides will be distributed by email after the event.

    You may also wish to save the domain @system.cademy.io as a safe sender to avoid emails containing access details and handouts from being diverted to junk/spam folders.

  • Are there any accompanying notes?

    Yes and these will be distributed by email after the event.

    You may also wish to save the domain @system.cademy.io as a safe sender to avoid emails containing access details and handouts from being diverted to junk/spam folders.

  • Terms and Conditions
    1. Bookings may only be cancelled by written notice received by us not less than 10 working days before the date of the course.  We cannot accept cancellations by telephone.  The delegate fee will be credited to you less an administration charge of £25 + VAT per delegate booking that is cancelled. Refunds of delegate fees for late cancellations (i.e. cancellations received by us less than 10 working days before the date of the course) will not be refunded.  Failure to attend the course will constitute late cancellation and payment will still be due or forfeit if already paid. 
    2. You may notify us of a substitute delegate at any stage, without charge.  
    3. DG Legal reserves the right to vary or cancel a course where the occasion necessitates.   We will refund any payment made in respect of a cancelled course but otherwise do not accept any liability for a course not taking place.

Dates

  • to
    Delivered Online
    £67.50 - £90+ VAT

About The Provider

DG Legal
DG Legal
Loughborough
Established in 2000, DG Legal is the largest provider of strategic and compliance services operating in England and Wales. Our strategy is to recruit and retain only leading consultants in their respective fields of expertise. Each member of the team has either worked for or pro...
Read more about DG Legal

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