Passing Your SQM Audit Course

Frequently Asked Questions

• Will I receive a Zoom link before the event?

  Yes, prior to the event a link will be sent to the email address used to register for the course so please ensure the delegate details are correct.

  You may also wish to save the domain @system.cademy.io as a safe sender to avoid emails containing access details and handouts from being diverted to junk/spam folders.

• Will I be able to view a recording of this Course after the event?

  No, a recording will not be made available.

• Can I record the training session?

  No, recording the training session is not allowed.  If you attempt to record the session or are found to be recording the event, you may be removed from the session and you will not be eligible for a refund.

• Do you provide a certificate of attendance?

  For our Premier Training courses, please email us at teamadmin@dglegal.co.uk after the event if you require a certificate of attendance.

• Will you provide a copy of the slides?

  The slides will be distributed by email after the event.

  You may also wish to save the domain @system.cademy.io as a safe sender to avoid emails containing access details and handouts from being diverted to junk/spam folders.
  

• Are there any accompanying notes?

  Yes and these will be distributed by email after the event.

  You may also wish to save the domain @system.cademy.io as a safe sender to avoid emails containing access details and handouts from being diverted to junk/spam folders.
  

• Terms and Conditions

  1. Bookings may only be cancelled by written notice received by us not less than 10 working days before the date of the course.  We cannot accept cancellations by telephone.  The delegate fee will be credited to you less an administration charge of £25 + VAT per delegate booking that is cancelled. Refunds of delegate fees for late cancellations (i.e. cancellations received by us less than 10 working days before the date of the course) will not be refunded.  Failure to attend the course will constitute late cancellation and payment will still be due or forfeit if already paid. 
  2. You may notify us of a substitute delegate at any stage, without charge.  
  3. DG Legal reserves the right to vary or cancel a course where the occasion necessitates.   We will refund any payment made in respect of a cancelled course but otherwise do not accept any liability for a course not taking place.
• Should I book using the General Delegate rate or the Retainer Delegate rate?

  The majority of delegates should choose the General Delegate rate.  

  
  

  A discount is available for delegates attending from firms with a current retainer contract with DG Legal i.e. firms that are paying a monthly or annual subscription for our Retainer Service (please contact us by emailing admin@dglegal.co.uk for confirmation of eligibility). If you choose the Retainer Delegate option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.