ITIL 4 Leader: Digital and IT Strategy (DITS): On-Demand

Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities

Understand how to leverage digital strategy to react to digital disruption

Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value

Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology

Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence

Understand the risks and opportunities of Digital and IT Strategy

Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy

Understand how to implement a Digital and IT Strategy

Key Concepts of Digital and IT Strategy

Strategy and the Service Value System

What is Vision?

Where Are We Now?

How Do We Get There (Strategic Planning)

How Do We Get There (Strategic Approaches)

Take Action (Managing Strategic Initiatives)

Did We Get There? (Measuring Strategy)

How Do We Keep The Momentum Going

Managing Innovation and Emerging Technologies

Managing Strategic Risk