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ITIL 4 Leader: Digital and IT Strategy

ITIL 4 Leader: Digital and IT Strategy

By IIL Europe Ltd

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered In-Person

  • Delivered at organisers' location

  • London

  • Full day

  • All levels

Description

ITIL® 4 Leader: Digital and IT Strategy

The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material.

The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.

What You Will Learn

The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:

  • Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities

  • Understand how to leverage digital strategy to react to digital disruption

  • Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value

  • Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology

  • Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence

  • Understand the risks and opportunities of Digital and IT Strategy

  • Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy

  • Understand how to implement a Digital and IT Strategy

Key Concepts of Digital and IT Strategy

  • Digital, Information, and Communication Technology

  • Digital Transformation

  • Services, Products, and Competitive Advantage

  • Tiers of Strategy

  • Business Models

  • Operating Models

Strategy and the Service Value System

  • Opportunity and Demand

  • Value

  • Governance

  • ITIL® Guiding Principles

  • Continual Improvement

  • ITIL® Practices

What is Vision?

  • Disruptions

  • Vision

  • Digital Disruptions

  • Balanced Strategic Focus

  • Positioning Tools for Digital Organizations

  • Assignment 1: Digital Disruption and Digital Positioning

Where Are We Now?

  • Environmental Analysis

  • Opportunity Analysis

  • Digital Readiness Assessment

How Do We Get There (Strategic Planning)

  • Strategy Planning

  • Financial Aspects of Digital and IT Strategy

  • Business Models for Strategy Planning

  • Portfolio Optimization

How Do We Get There (Strategic Approaches)

  • Strategic Approaches for Digital Organizations

  • Strategic Approaches for Operational Excellence

  • Strategic Approaches to Evolution

  • Strategic Approaches to Social Responsibility and Sustainability

  • Assignment 2: Strategic Approaches for Digital Organizations

Take Action (Managing Strategic Initiatives)

  • How Strategies are Implemented

  • Coordinating Strategy and Strategic Initiatives

  • Leading Digital Transformation

  • Digital Leadership

  • Assignment 3: Strategy Planning and Communication

Did We Get There? (Measuring Strategy)

  • Key Facts About Measurement

  • Measuring a Strategy

  • Instrumenting Strategy

How Do We Keep the Momentum Going

  • Long-Term Momentum: Ensuring Organizational Viability

  • Short-Term Momentum: Parallel Operation

  • Assignment: Digital Strategy in VUCA Environment

Managing Innovation and Emerging Technologies

  • Managing Innovation

  • Formal Approach to Innovation Management

  • Culture that Supports Innovation

  • Approaches to Innovation

  • Evaluating and Adopting Emerging Technology

Managing Strategic Risk

  • Risk Management

  • Risk Identification

  • Risk Posture

  • Risk Treatment

About The Provider

IIL Europe Ltd

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