Booking options
£12
£12
On-Demand course
5 hours 4 minutes
All levels
Overview Start an exciting career in the restaurant and catering industry with the Retail Strategy course. This Retail Strategy course will teach you all the fundamentals of the restaurant and catering industry. This course has got you all covered, from customer service best practices to restaurant branding. It will equip you with all the essential skills you need to deal with customer complaints, implement upselling strategies and more. Enrol today into the Retail Strategy course and learn about the restaurant and catering industry at a pace that suits you best. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Strategy. It is available to all students, of all academic backgrounds. Requirements Our Retail Strategy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, etc.
18 sections • 18 lectures • 05:04:00 total length
•Introduction to Retail Management: 00:22:00
•Retail Strategy: 00:13:00
•Retail Buying and Merchandising: 00:17:00
•Retail Pricing: 00:32:00
•Supply Chain Management in Retailing: 00:14:00
•The Sales Process and Dealing with Customers at the Checkout: 00:12:00
•Importance of Consumer Behaviour: 00:12:00
•Taking Trends and Targeting Customers Effectively: 00:13:00
•The Importance of Communicating with Customers: 00:20:00
•Choosing a Retail Location: 00:14:00
•Retail Psychology: 00:13:00
•Negotiate the Right Deal with Suppliers: 00:12:00
•Develop Store Security Procedures: 00:16:00
•Management Skills for Leading Your Team: 00:17:00
•Selling in Multiple Channels: 00:23:00
•Retail Brand Management: 00:16:00
•Health & Safety for Retail Stores: 00:23:00
•Consumer Rights Act: 00:15:00
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