Booking options
£12
£12
On-Demand course
3 hours 25 minutes
All levels
Prove you are a dedicated and ambitious Retail Worker by completing your full education in this dynamic business sector. This course presents the principles, regulations, and customer expectations that will drive you to become an outstanding member of the Retail Industry. The Retail Operations Training Level 3 course has been constructed with the assistance of professionals and explains the different aspects of Retailing and the UK Consumer Market. You will be coached on dealing with complaints, enhancing the selling process, promoting excellent customer service, and an understanding of UK laws and regulations regarding retail. For the complete learning package for any shop working, sign up today.
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
There is no experience or previous qualifications required for enrolment on this Retail Operations Training Level 3. It is available to all students, of all academic backgrounds.
Our Retail Operations Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
2 sections • 14 lectures • 03:25:00 total length
•Module 1: Introduction to Retail Associate: 00:15:00
•Module 2: Qualities of a Retail Associate: 00:23:00
•Module 3: Retail Psychology: 00:12:00
•Module 4: Importance of Consumer Behaviour: 00:10:00
•Module 05: The Importance of Communicating with Customers: 00:18:00
•Module 06: Taking Trends and Targeting Customers Effectively: 00:10:00
•Module 07: The Sales Process and Dealing with Customers at the Checkout: 00:10:00
•Module 08: Consumer Rights Act: 00:16:00
•Module 09: Introduction to Visual Merchandising: 00:16:00
•Module 10: In-Store Design: 00:18:00
•Module 11: Exterior Design: 00:20:00
•Module 12: Health & Safety for Retail Stores: 00:20:00
•Module 13: Management Skills for Leading Your Team: 00:17:00
•Assignment - Retail Operations Training Level 3: 00:00:00
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