Medical Receptionist & Medical Administration

Course 01: Medical Receptionist: Responsibilities and Skills

Course 02: Medication Administration Level 4

Course 03: Medical Transcription

Course 04: GDPR in Healthcare

Course 05: Customer Relationship Management

Course 06: Document Control

Course 07: Touch Typing Essentials

Course 08: Level 2 Microsoft Office Essentials

Course 09: Effective Communication Skills Diploma

Course 10: Time Management

Course 11: Personal Hygiene

One payment, but lifetime access to 11 CPD courses

Certificates, student ID for the title course included in a one-time fee

Full tutor support available from Monday to Friday

Free up your time - don't waste time and money travelling for classes

Accessible, informative modules taught by expert instructors

Learn at your ease - anytime, from anywhere

Study the course from your computer, tablet or mobile device

CPD accredited course - improve the chance of gaining professional skills

Gain valuable knowledge without leaving your home

PDF Certificate: Free (Previously it was £6*11 = £66)

Hard Copy Certificate: Free (For The Title Course: Previously it was £10)

Module 1: Introduction to Healthcare and Receptionists

Module 2: Organise Schedules

Module 3: Maintaining Medical Records

Module 4: Effective Filing Systems in Medical Offices

Module 5: Confidentiality in a Medical Environment

Module 6: Time Management

Module 7: Medical Jargon and Terminology

Module 8: Maintaining Workplace Safety

Module 9: Information Technology in Health Care

Module 10: Legal aspects and Ethics

Module 01: Introduction to Safe Handling of Medicines

Module 02: Legislation and guidance of medication management

Module 03: Principles of Safe and Appropriate Handling of Medicines

Module 04: Medication Risk Assessment Guidance

Module 05: Handling Medicines in Social Care Settings

Module 06: Consent to Treatment

Module 07: Requirements for Specific Services

Module 08: Levels of Care and Support

Module 09: Procedure for Handling Medication

Module 10: The Six Rights of Medication Administration

Module 11: Covert Administration of Medication

Module 12: Recording Procedures

Module 13: Storage of Medication

Module 14: Transfer and Disposal of Medication

Module 15: Drug Formulation and Ways of Taking It

Module 01: Introduction to Medical Transcription

Module 02: The What, How, Who and Why of Medical Transcription

Module 03: Understanding Medical Reports

Module 04: Medical Language Boot Camp

Module 05: Formatting: The Basics

Module 06: Data Protection

Module 01: Introduction to GDPR

Module 02: GDPR and Healthcare Setting

Module 03: General Data Protection Regulations Explained

Module 04: Lawful Basis for Preparation

Module 05: Responsibilities and Obligations

Module 06: Electronic Medical Records

Module 07: Rights and Breaches

Module 01: Introduction to Customer Relationship Management (CRM)

Module 02: CRM Fundamentals

Module 03: CRM Strategies CRM Strategies

Module 04: Data Analysis in CRM

Module 05: CRM Databases

Module 06: Deepening Customer Relationship

Module 07: Handling Customer Complaints

Module 08: Future of CRM

Module 1: Introduction to Document Control

Module 2: Principles of Document Control and Elements of Document Control Environment

Module 3: Document Control Lifecycle

Module 4: Document Control Strategies and Instruments

Module 5: Document Management

Module 6: Quality Assurance and Controlling Quality of Documents

Module 7: Project Document Control

Module 8: Electronic Document Management Systems and Soft Copy Documentation

Introduction

How to Set up Your Computer

How to type the letters F and J

How to type the letters D and K

How to type the letters S and L

How to type the letter A and ; (semicolon)

How to type the letters E and I

How to type the letters R and U

How to type the letters T and O

How to type CAPITAL letters

How to type the letter C and , (Comma)

How to type the letters G and H

How to type the letters N and V

How to type the letters W and M

How to type the letters Q and P

How to type the letters B and Y

How to type the letters Z and X

How to type Colon and Semicolon

How to type Full Stop and Comma

How to type Question Mark and Exclamation Mark

How to type Dash, Parentheses and Quotation Marks

Getting Started with Microsoft Office Excel 2016

Performing Calculations

Modifying a Worksheet

Formatting a Worksheet

Printing Workbooks

Managing Workbooks

Getting Started with Word

Formatting Text and Paragraphs

Working More Efficiently

Managing Lists

Adding Tables

Inserting Graphic Objects

Controlling Page Appearance

Preparing to Publish a Document

Workbooks - Microsoft Word 2016 (Beginner)

PowerPoint Interface

Presentation Basics

Formatting

Inserting Options

Working with Objects

Table

Charts

Review and Presentation

Introduction to Access

Modify Data

Working with Queries

Access Forms

Working with Reports

Module 01: Business Communication

Module 02: Verbal and Non-verbal Communication

Module 03: Written Communication

Module 04: Electronic Communication

Module 05: Communicating with Graphic

Module 06: Effectively Working for Your Boss

Module 1: Importance and Benefits of Time Management

Module 2: Assess Your Current Work Practice

Module 3: Identifying the Priorities

Module 4: Say 'No' to Procrastination

Module 5: Set Your Goals

Module 6: Plan the Work

Module 7: Work The Plan

Module 8: Effective Time Management Techniques

Module 9: Combat The Time Wasters

Module 10: Time Management for Creative Work

Module 11: The Art of Anticipating

Module 12: Avoid Time Leaks

Module 01: Introduction to Personal Hygiene and a Brief History

Module 02: Looking Clean, Smelling Clean

Module 03: Improving and Maintaining Oral Health

Module 04: Care of the Eyes

Module 05: Ear Care Secrets

Module 06: Foot & Nail Care in Personal Hygiene

Module 07: Hair Care Hygienic Ways

Module 08: Hygienic Approach to Skin Care

Module 09: Maintain Good Toilet Hygiene

Module 10: Potential Hygiene Guidelines

Module 11: Personal Hygiene During Coronavirus Pandemic