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£10.99
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Office Admin and Reception
By Studyhub UK
(3)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
11 hours 16 minutes
All levels
Description
Overview
Learn how to become an exemplary Receptionist and positively represent your company when interacting with all clients and customers. Every business needs an efficient administrator to manage the Front-Office, along with providing support and assistance to their boss. We can coach you to become an excellent Receptionist and gain all the required business skills that you'll need to succeed, and the confidence with which to use them.
Description
The course has been compiled by industry experts and provides an overview of the responsibilities of a valued Receptionist. You will be tutored in a wide range of administrative practises, so that you can immediately start to use them in the office. It also includes training in customer-facing etiquette and suggestions on how to positively improve your company's reputation with clients. Various other crucial office aptitudes will be covered, such as; Time Management, Travel Arrangement, Record Keeping, and Business Writing. Make sure you present the efficiency of your company by enrolling now.
Learning outcomes:
Understand the basic requirements needed to run receptions areas efficiently
Gain the all-round skills to be a first-class Receptionist
Learn how to represent your boss and company in reception
Be skilled in organising travel and arranging executive meetings for others
Attain the ability to file and retrieve essential company records
Acquire the skills to apply excellent communicate practises at work
Display great customer service for clients and colleagues
Be trusted to handle internal finances and petty cash funding
Why People Love And Enrol In The Receptionist Skills From Studyhub:
Instantly accessible CPD-accredited certificate on successful completion of this Receptionist Skills
24/7 access to the course for 12 months
Study at your own pace
No hidden fees or exam charges
Full Tutor support on weekdays (Monday - Friday)
Efficient assessment and instant results
Method of Assessment
To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.
To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.
After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.
Certification
After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15.
Who is This course for?
This course is primarily designed to provide coaching and training for those individuals who aspire to work as Receptionists or a similar role such as a Secretary or PA.
Requirements
There are no specific prerequisites to enrol in this Receptionist Skills. Anyone and everyone can take this course.
The Receptionist Skills is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!
All you need is a passion for learning, literacy, and to be over the age of 16.
Career Path
This course provides training and a comprehensive overview of all the skills and knowledge that are needed by a Receptionist or a similar administrative role. As such, it will cover the following roles and careers:
Receptionist
Administrative Manager
Personal Assistant
Private Secretary
Human Resources staff
Course Curriculum
Office Admin and Reception | |||
Module 1: Introduction to Reception and Receptionist | 00:11:00 | ||
Module 2: Business Telephone Skills | 00:19:00 | ||
Module 3: Representing Your Boss and Company | 00:34:00 | ||
Module 4: Mail Services and Shipping | 00:25:00 | ||
Module 5: Travel Arrangements | 00:24:00 | ||
Module 6: Organising Meeting and Conferences | 00:25:00 | ||
Module 7: Time Management | 00:35:00 | ||
Module 8: Record Keeping and Filing Systems | 00:28:00 | ||
Module 9: Business Writing Skills | 00:40:00 | ||
Module 10: Organisational Skills | 00:25:00 | ||
Module 11: Communication Skills | 00:25:00 | ||
Module 12: Customer Service | 00:16:00 | ||
Module 13: Effective Planning and Scheduling | 00:46:00 | ||
Module 14: Invoicing/Petty Cash | 00:27:00 | ||
Module 15: Business Environment | 00:19:00 | ||
Advanced MS Excel | |||
How to Get the most of the course | 00:01:00 | ||
Text formulas in Excel | 00:08:00 | ||
Text Formulas Exercise | 00:01:00 | ||
Text Formulas Exercise (answers) | 00:01:00 | ||
Mathematical Formulas In Excel | 00:04:00 | ||
Mathematical Formulas Exercise | 00:01:00 | ||
Mathematical Formulas Exercise (answers) | 00:01:00 | ||
Date and Time Formulas In Excel | 00:06:00 | ||
Date and Time Formulas Exercise | 00:01:00 | ||
Date and Time Exercise Formulas (answers) | 00:01:00 | ||
Logic Formulas In Excel | 00:12:00 | ||
Logic Formula Exercise | 00:01:00 | ||
Logic Formula Exercise (answers) | 00:01:00 | ||
Financial Formula In Excel | 00:06:00 | ||
Financial Formula Exercise | 00:01:00 | ||
Financial Formula Exercise (answers) | 00:02:00 | ||
Informational Formula In Excel | 00:04:00 | ||
Informational Formula Exercise | 00:01:00 | ||
Informational Formula Exercise (answers) | 00:01:00 | ||
Getting Traffic To Your Site | 01:00:00 | ||
Menu Example with Excel Vlookup | 00:08:00 | ||
Wildcard Search with Excel Vlookup | 00:09:00 | ||
Looking to the Left with Excel Vlookup | 00:17:00 | ||
2-Way Lookup | 00:14:00 | ||
Comparing Lists with Excel Vlookup | 00:03:00 | ||
Microsoft Excel Vlookup Tips and Tricks | 00:14:00 | ||
Power Query Intro and Excel version | 00:03:00 | ||
Excel Power Query - Introduction | 00:03:00 | ||
Enabling M in Power Query | 00:02:00 | ||
Transform Data - Trim in Excel Power Query | 00:05:00 | ||
Transform Data - Format Dates and Values in Excel Power Query | 00:02:00 | ||
Simple Expressions | 00:08:00 | ||
Simple Expressions - Nested Expressions | 00:03:00 | ||
Transform Data - Parsing URLs in Excel Power Query | 00:05:00 | ||
Variables | 00:08:00 | ||
Formatting Excel Keyboard Shortcuts | 00:02:00 | ||
Table Excel Keyboard Shortcuts | 00:02:00 | ||
Editing Excel Keyboard Shortcuts | 00:05:00 | ||
Formula Excel Keyboard Shortcuts | 00:03:00 | ||
Workbook Excel Keyboard Shortcuts | 00:02:00 | ||
Handy Excel Shortcuts Keyboard Shortcuts | 00:05:00 | ||
Mock Exam | |||
Mock Exam - Office Admin and Reception | 00:20:00 | ||
Final Exam | |||
Final Exam - Office Admin and Reception | 00:20:00 |
About The Provider
Studyhub UK
London, England
(3)Studyhub is a premier online learning platform which aims to help individuals worldwide to realise their educational dreams. For 5 years, we have been dedicated...
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