Booking options
£10.99
£10.99
On-Demand course
2 hours 1 minutes
All levels
The Hotel Concierge Certification course provides a comprehensive understanding of concierge services in the hospitality industry. It covers topics such as types of concierge services, necessary skills for a concierge, principles for a successful concierge service business, customer service delivery, work environment and etiquettes, as well as emergency measures for a hotel concierge.
Gain a deep understanding of the role and responsibilities of a hotel concierge.
Learn about different types of concierge services and their specific requirements.
Develop essential skills for providing exceptional customer service as a concierge.
Understand the principles and best practices for running a successful concierge service business.
Acquire knowledge of proper etiquettes and protocols in the concierge work environment.
Learn emergency measures and protocols to handle various situations as a hotel concierge.
Unlimited access to the course for forever
Digital Certificate, Transcript, student ID all included in the price
Absolutely no hidden fees
Directly receive CPD accredited qualifications after course completion
Receive one to one assistance on every weekday from professionals
Immediately receive the PDF certificate after passing
Receive the original copies of your certificate and transcript on the next working day
Easily learn the skills and knowledge from the comfort of your home
After studying the course materials of the Hotel Concierge Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.
This Hotel Concierge Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.
This Hotel Concierge Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.
As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Concierge Certification is a great way for you to gain multiple skills from the comfort of your home.
Module 01: Understanding the Service | |||
Understanding the Service | 00:12:00 | ||
Module 02: Types of Concierge Services | |||
Types of Concierge Services | 00:19:00 | ||
Module 03: Necessary Skills for Any Concierge | |||
Necessary Skills for Any Concierge | 00:26:00 | ||
Module 04: Principles for a Concierge Service Business | |||
Principles for a Concierge Service Business | 00:20:00 | ||
Module 05: Delivering Customer Service | |||
Delivering Customer Service | 00:13:00 | ||
Module 06: Concierge Work Environment and Etiquettes | |||
Concierge Work Environment and Etiquettes | 00:18:00 | ||
Module 07: Emergency Measures for a Hotel Concierge | |||
Emergency Measures for a Hotel Concierge | 00:13:00 | ||
Assignment | |||
Assignment - Hotel Concierge Certification | 00:00:00 |
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