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Hotel Reception Course Online Training

Hotel Reception Course Online Training

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • All levels

Description

Highlights of the Course
  • Course Type: Online Learning

  • Duration: 1 Hour

  • Tutor Support: Tutor support is included

  • Customer Support: 24/7 customer support is available

  • Quality Training: The course is designed by an industry expert

  • Recognised Credential: Recognised and Valuable Certification

  • Completion Certificate: Free Course Completion Certificate Included

  • Instalment: 3 Installment Plan on checkout


What you will learn from this course?
  • Gain comprehensive knowledge about hotel reception

  • Understand the core competencies and principles of hotel reception

  • Explore the various areas of hotel reception

  • Know how to apply the skills you acquired from this course in a real-life context

  • Become a confident and expert hotel receptionist


Hotel Reception Course 

Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.

This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception.

Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.

Who is this Course for?

This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course.

Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.

Entry Requirements

This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.

Assessment

This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.

Advance Your Career

This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.

Recognised Accreditation

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.

The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

What is CPD?

Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.

Benefits of CPD

  • Improve your employment prospects

  • Boost your job satisfaction

  • Promotes career advancement

  • Enhances your CV

  • Provides you with a competitive edge in the job market

  • Demonstrate your dedication

  • Showcases your professional capabilities

What is IPHM?

The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill.

Benefits of IPHM

  • It will help you establish a positive reputation in your chosen field

  • You can join a network and community of successful therapists that are dedicated to providing excellent care to their client

  • You can flaunt this accreditation in your CV

  • It is a worldwide recognised accreditation

What is Quality Licence Scheme?

This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

Benefits of Quality License Scheme

  • Certificate is valuable

  • Provides a competitive edge in your career

  • It will make your CV stand out

Course Curriculum

Module 01: Introduction

Introduction

00:05:00

Module 02: How to Converse with Customers?

How to Converse with Customers?

00:03:00

Module 03: Rules of Email Etiquette

Rules of Email Etiquette

00:03:00

Module 04: Rules of Grooming and Dress Code

Rules of Grooming and Dress Code

00:03:00

Module 05: Rules of Telephone Etiquette

Rules of Telephone Etiquette

00:01:00

Module 06: Relationship with Customers

Relationship with Customers

00:04:00

Module 07: Building Rapport with Customers

Building Rapport with Customers

00:01:00

Module 08: Roles and Responsibilities

Roles and Responsibilities

00:08:00

Module 09: What is Up Selling?

What is Up Selling?

00:01:00

Module 10: What is Cross Selling?

What is Cross Selling?

00:01:00

Module 11: Identify the Steps for Selling

Identify the Steps for Selling

00:11:00

Module 12: Factors Influencing Buying Decision

Factors Influencing Buying Decision

00:05:00

Module 13: Customer Buying Objections

Customer Buying Objections

00:01:00

Module 14: Assertive as Reception Assistant

Assertive as Reception Assistant

00:03:00

Module 15: Handling Customers Complaints

Handling Customers Complaints

00:08:00

Module 16: Tips for Success as a HR Assistant

Tips for Success as a HR Assistant

00:03:00

Assessment

Assessment - Hotel Reception Mastery

00:10:00

Certificate of Achievement

Certificate of Achievement

00:00:00

Get Your Insurance Now

Get Your Insurance Now

00:00:00

Feedback

Feedback

00:00:00

About The Provider

Study Plex
Study Plex
Birmingham
Study Plex is a company focused on providing a range of learning and development opportunities, to entertain and educate our learner base through the use of modern learning technology.
Read more about Study Plex

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