Booking options
Price on Enquiry
Price on Enquiry
Delivered Online
Full day
All levels
Duration
1 Days
6 CPD hours
This course is intended for
This course is intended for solution architects, developers, business analysts, system administrators, or anyone who works as a solution builder within their company.
Overview
Build and deploy a solution
Create properties and document classes
Create roles and in-baskets
Create a case type and tasks
Create a workflow
Use preconditions and sets
Automate case packaging
Add case stages
Apply solution design principles
In this course you will create basic case management solutions with IBM Case Manager Builder and Process Designer. Using an iterative solution development process, you will create, deploy, test, and revise your solutions, adding complexity and functionality to your solutions as you gain skills. You will create properties and document classes, configure roles and in-baskets, and define case stages. You will work with case types, tasks, and workflows. This course includes some guidelines on solution design principles. After completing this course, you can build on these skills by taking more advanced or specialized courses in security, user-interface customization, and solution deployment.
Build and Deploy a Solution
Build a solution
Deploy a solution
Test a solution
Manage roles
Redeploy a solution
Create Properties and Document Classes
Create case properties
Create task properties
Create a business object
Create document classes
Create Roles and In-Baskets
Create roles
Create in-baskets
Create Tasks
Create a to-do task
Create a container task
Add the to-do list widget to the Case Details pag
Create a Step Map
Open a task in Step Designer
Create a step map
Add a workgroup to a step map
Add an attachment to a step map
Use Preconditions and Sets
Organize tasks with preconditions
Organize tasks with inclusive sets
Organize tasks with exclusive sets
Automate Case Packaging
Open a task in Process Designer
Add a component step to a task
Use a component step to package a case
Add Case Stages
Add case stages to a solution
Use a system step to perform a case stage operation
Use a case stage as a task precondition
Solution Design Principles
Describe solution design principles
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