PAYMENT TERMS

An invoice will be raised once an individual or individuals are booked and accepted onto their chosen course.

Payment will be required and once received, course materials will be dispatched to the learner or business address in time for the first day of training. Some courses offer an online version which can be emailed for any late bookings onto a course or course materials that are delayed.

For larger group bookings of 5 or more an up-front payment of 50% is required to secure the dates and posting/emailing out of the materials to all learners in time for day 1 of each course.

Payment terms for any remaining invoice balance is a maximum 30 days from the last day of any course that you attend.

Delivery options

Under current Government Guidelines, training is currently being delivered face to face as well as online using various platforms – Zoom, Teams, Enabley

Arrangements can be made to deliver in person for all Covid Secure environments on closed courses.

Cancellation Terms

If a course needs to be rebooked or dates changed, no charges will be incurred within 30 days of the course starting.

If you are unable to attend, the following cancellation terms will apply –

Within 30 day of the agreed date – 0%

Within 21 days of the agreed start date – 20% of invoice

Within 14 days of agreed start date – 50% of invoice

Within 7 days of agreed start date – 75% of invoice

Within 4 days of agreed start date – 100% of invoice

If you are unable to attend / cancel the course within 30 days and you are not booked onto a new date with us, a revised invoice will be raised to cover the cost of any materials sent to you – currently £50 + VAT

If you have any questions relating to the payment terms, please get in touch with Christine at cdlearningsolutionsltd@gmail.com or call 07711562407.

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