Booking options
£159
£159
On-Demand course
All levels
Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Customer Relationship Management and Public Relations bundle to help you in this endeavour.
Experts design our Customer Relationship Management and Public Relations bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Customer Relationship Management and Public Relations sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Customer Relationship Management and Public Relations bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Customer Relationship Management and Public Relations
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Customer Relationship Management and Public Relations resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Customer Relationship Management (Level 4 at QLS)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
Course 2: PR : Public Relation & Media (Level 4 at QLS)
Introduction to Public Relations
Concepts of Public Relations
Management and Organisation of Public Relations
Public Relations Tactics and Research
Major Fields of Public Relations Practice Part I
Major Fields of Public Relations Practice Part II
Social Media and PR
Crisis management
Ethics & Professionalism in Public Relations
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
80 CPD hours / points Accredited by CPD Quality Standards
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Customer Relationship Management and Public Relations bundle.
Anyone can enrol in this Training.
You will get a competitive edge and have access to a variety of employment prospects after completing this Customer Relationship Management and Public Relations bundle.
Certificate of completion
Digital certificate - Included
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
Hard copy certificate - Included
2 Hard Copy QLS Endorsed Certificate Completely free of charge.
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