Description

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge CRM and PR bundle to help you in this endeavour.

Experts design our CRM and PR bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding CRM and PR sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.

To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the CRM and PR bundle and gain a competitive advantage.

Learning Outcomes

This unique bundle will help you to-

Acquire a deeper understanding of CRM and PR

Help you in achieving your career goal

Make you confident in your knowledge and skills

Be aware of the employment trends in related industries.

Adapt to an ever-changing industry

The CRM and PR resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.

Course Curriculum

Course 1: CRM: CRM (Customer Relationship Management) (Level 4 at QLS)

Module 01: Introduction to Customer Relationship Management (CRM)

Module 02: CRM Fundamentals

Module 03: CRM Strategies

Module 04: Data Analysis in CRM

Module 05: CRM Databases

Module 06: Deepening Customer Relationship

Module 07: Handling Customer Complaints

Module 08: Future of CRM

Course 2: PR : Public Relation & Media (Level 4 at QLS)

Introduction to Public Relations

Concepts of Public Relations

Management and Organisation of Public Relations

Public Relations Tactics and Research

Major Fields of Public Relations Practice Part I

Major Fields of Public Relations Practice Part II

Social Media and PR

Crisis management

Ethics & Professionalism in Public Relations

Certification

Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.

CPD

80 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this CRM and PR bundle.

Requirements

Anyone can enrol in this Training.

Career path

You will get a competitive edge and have access to a variety of employment prospects after completing this CRM and PR bundle.

Certificates

Certificate of completion

Digital certificate - Included

2 PDF CPD Certificate Completely free of charge.

Certificate of completion

Hard copy certificate - Included

2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Course Images

CRM and PR Training - Double Endorsed Certificate

By Imperial Academy

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