Hospitality and Accommodation Management

Description

Become a multi-talented manager who is skilled at running special events, and the efficient day-to-day practises in a busy Hotel. This Hospitality and Accommodation Managementcourse will train you in every aspect of Hospitality and ensure that you and your team deliver outstanding customer service. Hotels and Large-scale events need a strong individual to manage and steer the proceedings. The contents of this comprehensive course will give you that capability. You will be coached in every single factor for achieving the highest standards in Hospitality, which includes guidance on recruitment, training, operations, marketing, catering, crisis management and much more.

You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.

There is no experience or previous qualifications required for enrolment on this Hospitality and Accommodation Management. It is available to all students, of all academic backgrounds.

Our Hospitality and Accommodation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace.

Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.

12 sections • 12 lectures • 04:01:00 total length

•Introduction to Hospitality Management: 00:21:00

•An Overview of Hotel Industry: 00:15:00

•The Process of Selection and Recruitment in Hospitality Industry: 00:21:00

•The Process of Development and Training in Hospitality Industry: 00:21:00

•Management of Front Office Operations: 00:19:00

•Management of Housekeeping, Engineering and Security Operations: 00:24:00

•Management of Food and Beverage Operations: 00:20:00

•Management of Service Quality in Hospitality Industry: 00:17:00

•Marketing in Travel and Tourism Business: 00:21:00

•Accounting in Hospitality Industry: 00:23:00

•Customer Satisfaction: 00:20:00

•E-Hospitality and Technology: 00:19:00