Booking options
£12.99
£12.99
On-Demand course
1 hour
All levels
STOP Press: New Website promotion: RRP £69, Offer price just £12.99!
(Limited period only.)
As with all ZandaX courses, you can return to re-run, review and revise as often as you like!
(12 month unlimited single user license)
Course Objectives:
After taking this course, you'll be able to:
Ask the right questions to discover what people think
Use the Funnel to direct conversations to a satisfactory end point
Apply the Five Levels of Listening to how you listen to others
Listen actively during every conversation that's important to you
Understand the basics of face-to-face communication
Start off right when meeting people in person
Set your own rules for success - and stick to them Learn the Core Skills That Will Supercharge Your Communication Our Questioning, Listening and Face-to-Face Communication course has been developed for anyone who wants to improve their core communication skills. And the skills we cover here are probably the most important you'll ever need. This course will enable you to communicate clearly, confidently and effectively. Target Audience:
Anyone who wants to improve the core communication skills of questioning, listening and face to face communication, whether for themselves or for their staff, and for situations that cover work, home and friends.
Pre-Course Requirements
All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to improve the communication skills that everyone needs!
Career Path: Just think: how will you benefit when you know how to ask questions effectively, employ active listening and communicate effectively face-to-face? Learn how to get so much more from your communications when you employ the skills and knowledge we present in this course. Course Outline:
Course Introduction & Workbook Download
Verbal Skills and Asking Questions
Open and Closed Questions
The Five Levels of Listening
Active Listening
About Face-to-Face Communication
Starting Off Right
Rules for Success
Key Takeaways
Module Test
Course Wrap Up
[NOTE: An interactive workbook is provided to support your learning]
YES: you can revisit the course as often as you like to revise, review and reinforce what you've learned.
It's an online course, so you can run it in your own time, 24/7, whenever and wherever it suits you.
Our courses are provided on a single-user basis, but we offer multi-purchase discounts if you want to buy courses for teams of people.