Professional Certificate in User Research

Description

The industry standard course in UX research

Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.

Who is it for?

UX professionals Aspiring UX researchers

Duration

16 weeks

Commitment

3 hours per week

Format

Online, self-paced with live support and mentoring

Why take this user research course:

*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).

A comprehensive, in-depth curriculum

This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.

Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.

Module 1

Introduction to user research

Understand the role of a UX researcher. Explore the types, methods and ethics of research.

Module 2

Planning the research

Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.

Module 3

Fundamental user research skills

Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.

Module 4

Expanding your toolkit

Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.

Module 5

Analysing qualitative research

Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.

Module 6

Quantitative research

Learn to design, conduct and analyse online surveys, A/B tests and more.

Module 7

Communicating the research

Learn how to report and present your findings with confidence.

Module 8

AI for user research

Explore how AI tools can assist researchers.

Project

Portfolio project

Build a professional portfolio to showcase your research expertise.